Staff service was great

Great hotel although room was a little small it was perfect for price. Staff were fantastic, breakfast was good!!

For 3 nights in the king

Helpful staff, brilliant spa

Rooms were very clean and had all the facilities in a lovely location walking distance of a town and by the sea only used a leisure club but did not go into the spa but it looked lovely

Booked to stay here as I was I the area for some important work meetings. Checked in had dinner decided on an early night at 9:30pm I was awoken by knocking on the door I opened the door to be greeted by the receptionist who told me they had given me the wrong room so I needed to get up pack up and go to the new room. I was woken up I was made to pack up my things I was kicked out of the room The reason for this the hotel gave me the wrong room and the person who had this room booked was really angry. So rather than one and get customer you now have two I stay in hotels at least once a week every week for the last 4 years for work and this was hands down the worst experience I’ve had in a hotel to date Beautiful hotel Wonderful surroundings Fantastic bar / restaurant/ facilities The worst customer service possible At checkout I was asked how my stay was when I told the two people at the desk they said “sorry yeah I can see how that could put a dampener on the stay” and then just stood there in silence until I eventually walked away.

The hotel is lovely. Clean modern feeling in a nice location, walking distance to the beach. However, I do feel slightly blind sided that the spa access located inside the hotel is not included for guests staying at the hotel. It is an extra charge and accessible by the general public. The pool that is included with your stay at the hotel is located in a building next door and not actually pictured when booking through hotels.com

4 night stay for business purposes, spa facilities looked good but were unused on this ocasion.

Lovely relaxing and chilled atmosphere.

Me and my fiance stayed here for our anniversary and we loved it! The spa was amazing 10/10 but the only detail to note is that spa is separate and you have to pay a fee of £50 per person which would be worth it - we actually got 2 hour slots for free as the main pool steam room and sauna were out of use so we was super happy we got the spa for free, staff were really helpful and polite, breakfast was good and it was included in our stay. The only problem was a few stains on the sofa and chair in our room and wet carpet near the balcony but other than that we was really happy with the whole stay

It was so relaxing

Excellent

Great stay as always

Disappointing. Large room, but poorly maintained. Spots of black mold in the bathroom and lots of chipped paint and a dirty carpet.

Lovely hotel, highly recommend

Hotel looks great and has amazing views, food is really good especially the breakfast that’s included in the price. Staff all very friendly. Room was definitely “cosy” but still had enough space for 2 people. Few downsides are the walls are very thin and can hear everything from other rooms and corridors and the car park is very small if you are planning on going out and about while staying would recommend leaving your car in the car park as the spaces get taken quickly, we came back and was left with nowhere to park a few times. Other than that we would definitely come again.

Excellent

Lovely clean room .. Friendly helpful staff and a great breakfast. Very good stay

The room was spotless and really comfortable, staff were friendly and helpful

Clean room, friendly staff, comfy beds