We were given a large room on the top floor of the Beach House, the facilities in the room included tea/ coffee, Iron and Board.

Great hotel, in a great location. Staff very friendly and couldn’t do enough to help when asked. Food in both restaurants was lovely.

Bit of a mix up with the bill when checking out but sorted quickly by the night manager. Restaurant service was slow especially if busy, staff were great . Spa was good. Would definitely stay again

Lovely and relaxing stay. Really nice room and good breakfast.

The breakfast was superb, staff super friendly and very helpful, the quality of the food was excellent. Our room was pristine, everything we needed, comfy bed.

Breakfast menu had a very good choice with lots of croissants and pain au chocolate available in addition to hot food order. Pity evening menu not changed on a daily basis as if staying for more than 3 nights would be a bit restricted in choice. Staff were very welcoming and helpful.

Our room was clean but the patio area wasn’t. The staff were lovely while we were there but my husband left his phone charger behind and although we telephoned soon after leaving and before the check in time for new guests, it was not found and nobody phoned him back as promised. The spa was clean, quiet and relaxing. The breakfast was very nice with a lovely view from the dining area windows.

Breakfast has been scaled down in selection, quality & service and seemed disorganised. Also, as a vegan, there is very little available on the buffet table though I acknowledge they offer a cooked vegan breakfast which is good if you want hot. The granola which I like had run out & I couldn't find a member of staff free to inform them so went without. It would be a thoughtful touch if biscuits in the room were dairy & egg free just to cater fr a wider clientele.

Expensive room as we wanted a sun balcony - the sun area was in poor condition with weeds around the area and old seagull poo across the furniture. There is obviously plant machinery under the room for the spa so we were sat with that droaning and vibrating which isn’t exactly relaxing Staff in the bar and general food was excellent and enjoyed our evening in the main hotel. Next morning we wanted to have breakfast, check out early to give the room back and then spend some time in the Spa but the pool was full and we were left with a choice of waiting in the car until potentially some became available (already a queue of 3 groups waiting) or just leave and find something else to do. Sadly we chose the latter so our hotel/spa stay left us with no access to the spa facilities. Really poor and much better choice at other hotels in the SW which is a shame as we had been looking forward to visiting here

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We enjoyed a two night stay there recently. We had the room with an outing seating area which definitely made it more spacious and as the weather was reasonably good we sat outside quite a bit. The swimming pool was a brilliant experience and all in all we had a great time. Re the breakfast for the vegetarian option it would have been good to have a few more options eg vegan sausages or avocado please

Breakfast was very good, various options, Pastries, Cereals, Fruit, Selection of Breads to toast, Coffee/Tea full continental breakfast options while you wait for your choice of cooked breakfast to be served. With views from the restaurant over the Sea.

Staff service was great

Great hotel although room was a little small it was perfect for price. Staff were fantastic, breakfast was good!!

For 3 nights in the king

Helpful staff, brilliant spa

Rooms were very clean and had all the facilities in a lovely location walking distance of a town and by the sea only used a leisure club but did not go into the spa but it looked lovely

Booked to stay here as I was I the area for some important work meetings. Checked in had dinner decided on an early night at 9:30pm I was awoken by knocking on the door I opened the door to be greeted by the receptionist who told me they had given me the wrong room so I needed to get up pack up and go to the new room. I was woken up I was made to pack up my things I was kicked out of the room The reason for this the hotel gave me the wrong room and the person who had this room booked was really angry. So rather than one and get customer you now have two I stay in hotels at least once a week every week for the last 4 years for work and this was hands down the worst experience I’ve had in a hotel to date Beautiful hotel Wonderful surroundings Fantastic bar / restaurant/ facilities The worst customer service possible At checkout I was asked how my stay was when I told the two people at the desk they said “sorry yeah I can see how that could put a dampener on the stay” and then just stood there in silence until I eventually walked away.

The hotel is lovely. Clean modern feeling in a nice location, walking distance to the beach. However, I do feel slightly blind sided that the spa access located inside the hotel is not included for guests staying at the hotel. It is an extra charge and accessible by the general public. The pool that is included with your stay at the hotel is located in a building next door and not actually pictured when booking through hotels.com

4 night stay for business purposes, spa facilities looked good but were unused on this ocasion.