St Michael's Resort

We stayed at Michaels Resort in Falmouth to celebrate my fiancé’s birthday, and the experience was extremely disappointing. Our first room was dirty, with pubic hair in the shower, black mould on the walls, dust, stained cushions and marks all over the walls. We were shown a second room which was just as bad, then moved again, carrying all our luggage ourselves and wasting so much time that we were late for a pre-booked birthday dinner. In daylight, the third room also had pubic hair in the shower and black mould, showing this was not an isolated issue. The hotel overall felt poorly maintained, with visible dust and marks throughout. Breakfast was another let-down. On the first morning it arrived stone cold. We told the waiter, who said they would inform the manager, but there was no apology or offer of replacement. On the final morning, a very simple order took 45 minutes and again arrived cold. We were eventually moved to a much nicer room and given spa access, but it was not clearly explained when booking that spa access is not included in the room rate. At checkout, only two drinks were removed from our bill, which felt inadequate given the hygiene issues, disruption and disappointment. This was meant to be a special celebration, but the hotel fell far below expectations.

Breakfast was great and parking was free

Lovely breakfast and loved the pool

Great room with a lovely Sun deck. The spa was excellent - incredibly relaxing and tranquil.

A mixed experience at St Michael’s Resort. There were some real positives, but also issues that left the stay feeling below expectations. The Good: Parking was easy, and we were checked in early by a very friendly receptionist. The location is excellent—right by Gyllyngvase Beach and a short walk to town—with attractive coastal décor throughout. The room was comfortable, with a great bed, quiet nights, good temperature control, and an excellent shower. Staff in the bar, restaurant and spa were consistently friendly and attentive. Breakfast was good, and the venison at dinner was superb. The spa facilities were a highlight, with spacious indoor and outdoor areas. The Not So Good: Check-in was pushed to 3:30pm with no apology or explanation. Spa access cost an extra £40, which felt poor value compared to other Cornwall hotels where it’s included. The room, booked as a “Large Luxury King with Sundeck,” was disappointing: stains on the sofa and curtains, an iron burn on the carpet, loose light fitting with exposed wires, visible cables on the phone, and a bathroom that felt tired with mould, peeling paint and rust. At checkout, no one asked about our stay, which felt disengaged. Overall: Great staff, food and location, but the room quality and extra charges made it feel less than good value. As Cornwall residents who often stay locally in the off-season, we’ve had much better experiences elsewhere for similar prices.

Absolutely brilliant room for 3 of us - 1 double bed and 1 double sofa bed in 2 adjoining spaces with a spacious 4x2m bathroom with tub and shower! I would certainly stay again!

The room was a small twin with a small bathroom so enough for one night. But would not like to stay for longer in it. We found lots of cobwebs on the windows and mould around the window seals which I have taken photos of and there was a used nail file down the side of the hot drinks table that wasn’t ours. So it questions the cleanliness of the room. Other than that we enjoyed our stay!

On arrival our room hadn't been cleaned. The reception staff could not have been more apologetic and gave us an upgraded room. The facilities there are superb and the staff very friendly and helpful. I would definitely stay there again. The issue with our room is the only reason for 4 stars.

Fantastic stay - staff were all excellent, lovely facilities and great food!

Excellent service … great staff. …

Time out from a very hectic few weeks, needed to get away from it all

Always a pleasure to stay here. Lovely rooms, great food and great staff. What more do you need?

It was really tasty

Great service, always made to feel welcome. Special shout out to Caitlyn in the restaurant who went above and beyond to make our stay memorable-thank you 😀😀

Perfect stay very clean and beautiful food.

Speziell das Badezimmer hat einen Renovierungsstau

Lovely staff and super in house gym and pool. Great breakfast as well and an ideal place to while away a weekend.

Lovely hotel , beautiful room, very clean. nice tea, coffee and biscuit selection and locally made mugs nice touch Enjoyed the pool , luckily remembered my own flip flops to walk across there. Only tiny detail is wear n tear on paintwork in bathroom but imagine this is on winter job list Complimentary drink for our anniversary was a really lovely and appreciated gesture Definitely will be back

The hotel looks lovely, but my room lacked the same character. It was also very cold in my room at night and I couldn’t sleep because of this. This was partly due to the window being left open before I arrived at 20:00 and the radiator not being on.

Beautiful resort in ideal location. Very clean and amazing service from the staff. Breakfast was exceptional!!!