Excellent location with easy access to nearby attractions, restaurants, and shopping. The rooms were clean, comfortable, and well-maintained throughout our stay. The paid parking in the basement was very convenient when you consider how hard it is to get parking in town. Overall, a pleasant and hassle-free experience, and I would gladly stay here again.

Loved the feel, cleanliness, and decor of this hotel. Location was excellent. Central to everything including transit. Staff was so friendly and inviting.

All is good; staff were friendly.

Wonderful, clean, modern hotel with a great location. Away from the madness of Banff Ave, but close enough to the center to be convenient. We were assigned a room right along the driveway where service trucks would pull in every morning around 6-6:30am, but it wasn't an issue for us because we had to wake up early every morning during our stay there. And Banff is not an ideal place to sleep in anyways. If you want a more peaceful sleep, I would recommend asking for a quiet room. Ample clothes hangers, closet, and drawer space, which is mostly what I am looking for in the living area. There is only 1 washer and dryer in the laundry room and the dryer is not that efficient in drying clothes, so if someone else is doing laundry, you will have to wait for 2 dryer cycles like we did. The only thing I would change is the positioning of the vanity mirrors. One was behind the coffee and tea station, which was difficult to access, and the other was on the bathroom door, which is difficult to use if the bathroom door is slid open. Expensive, but I would stay again if I got a good deal in the future. Banff hotels are expensive!

Excellent place to stay in the center of the city. Restaurants were close to the facility. Staff is very helpful and courteous . Highly recommended

The staffs are so helpful.

Nice enough place but the value for the room was not in line with the premium price paid.

The staff was wonderful and very helpful, the first room was dirty so they upgraded me to a much better room. Still there was a feeling that the place was not clean enough. Also the hotel is near a gas station, so there were moments of terrible gas smell.

We had a room with a terrible view of a garage. Imagine that in Banff! We tried to change but nothing was available. These rooms should be deeply discounted. Staff were kind & we appreciated the lounge with coffee & tea. No CNN which was disappointing.

Clean and comfortable room on the end of downtown Banff. Convenient and accessible but still quiet

This hotel is in a fantastic location, within minutes walk from the main shops and restaurants in town. The rooms were lovely, modern and spacious. Our room had the bed on a mezzanine upper floor, with the kitchen / bathroom / living area downstairs, which was a nice touch. We also had a balcony offering nice views of the mountains. The reception staff were lovely and friendly, and the underground parking was a breeze. We would very highly recommend Peaks Hotel & Suites to anyone looking for a stay in Banff.

Great staff and clean accommodation.

good staff, nice hotel

Clean facilities, professional staff, convenience parking and most easy access to places.

Extremely nice and clean facility downtown Banff. Within walking distance of tons of restaurants and shops. New modern hotel and very friendly staff.

loved our stay, room was very spacious. Very quiet and safe in the area, Staff very helpful

Clean good location

What a gorgeous little hotel! Wonderfully equipped and perfect location.

Definitely pick junior suite if you have little kids! Bigger space for them to roam around

Extremely clean, very quiet . Room was beautiful and bed was fairly comfortable. Great location. Nice that sister hotel was across the street with wonderful breakfast buffet.