Excellent hotel, it had everything we needed, breakfast was lovely, the staff were very friendly and helpful, had airport transfers, the room was lovely and beds were very comfortable. I would definitely stay again.

Amazing staff that made my birthday celebration extremely special! 😊

very friendly staff and fast checkin，great breakfast，walking distance to historic sites

Thanks to the staff here, I was back in Cusco after a day in macchu piccu and had a horrible acute case of soroche. They sorted me out straight away with oxygen in the room, which made me able to get up and out to a flight. My partner also reports that the breakfast spread was the best of the whole holiday (including hotels with much bigger claims of luxury)

Great

The staff were great, they were servicing snacks, drinks as you were waiting for your room. The breakfast excellent, they can omelet the way you like it another locally berries and fruits.

Great experience

Airport pickup drop off was great; checkin was smooth; Reception staff was helpful; while the rooms are nit fancy, they are very functional and spacious; bedding was clean and beds were firm and ideal for us as we dislike soft beds. Bathrooms were very clean as well; only negative would be the floor carpets, and bedding runners, both looked old and could use a refresh; Highlight was definitely the breakfast with ample variety of local and standard options; location is also a plus because it’s 10 min walk to Plaza De Armas, and yet, it’s not as noisy or busy as it is closer to the plaza;

Loved staying here

Very nice hotel. Room was clean, bed was very comfortable. Nice views out the windows. Fantastic breakfast included - probably the best we’ve ever had!

Todo excelente. Queda a 15 mins caminando de la Plaza Central.

I arrived at the hotel before check-in, but they prepared my room right away. All the hotel staff were very kind.

This hotel and the staff were great for our stay both before and after doing the 4 day Inca Trail hike. Great breakfast, nice bar, easy and safe luggage storage, clean rooms, helpful staff, nice location with easy access for being picked up and dropped off......really if you are staying in Cusco for any amount of time don't overthink it and just book here!

This is by far one of the best hotels in Cusco. 10/10 recommend.

La propiedad tiene muy buena localización, el staff es muy agradable, los desayunos muy completos y variados. Lo ùnico que nos desagradò es que al momento del check out tenìamos un reporte de que habìamos manchado una toalla de mano con colorante azul, lo que no era cierto, al final no nos hicieron el cargo, pero pasamos un mal rato en lo que se investigaba.

Excellent breakfast and extremely helpful staff

Nossa estadia no Hotel Sonesta foi expcional. Cada detalhe foi atendido cok maestria. o serviço de quarto foi ótimo, deixavam sempre um docinho no quarto como cortesia. Eram impecáveis. O serviço do restaurante e café da manhã foram ótimos. Ainda celebraram o meu aniversário com um bolinho e cantaram parabéns. Amei. Só temos o que elogiar. Super indico o hotel de olhos fechados.

Quick stay, leaving Cusco. Restaurant was nice, ate breakfast and lunch. A bit off the main Cusco square. Have to take Uber for shopping and other restaurants. Nothing close to this hotel

Lovely hotel in Cusco. The buffet was amazing. So many choices. Great place to stay as a family of 4. Short walk to the historic center.

Esta muy bien ubicado. El personal es demasiado amable y cálido. La comida estuvo riquísima, los desayunos super completos y buenos. Las habitaciones estan muy comodas y.limpias.... muy recomendado!!!!