Jack
กับ เพื่อน
6.0
/10
รีวิว 13 สัปดาห์ที่แล้ว
Expedia Group verified review
I have wanted to stay at this hotel ever since visiting Keswick as a kid. The hotel was marketed as being fancy, and from what I was told, recently heavily renovated. However apart from new bathrooms and some furnishings in the rooms and the downstairs area being painted, it really didn’t seem like it has had an overhaul that it desperately needs.
We visited in the heatwave of 2026 and understandably the rooms had no air conditioning due to the age of the hotel (1800’s). However the room did not have an electric fan, and the windows are now only able to open 10cm each. The hairdryer sounded like it was about to explode. The furniture in the rooms is tatty and mismatched. The carpet was gross and we walked around on spare towels.
Accessibility- this hotel requires walking both and up and down steps once exiting the lift to get to the rooms around the back of the property. Although we managed with small cases, I recommend asking for a more accessible room if you struggle with heavy lifting.
Amenities- there was a bar and restaurant. We had breakfast each morning which was OK- think Holiday Inn standards. The bar prices seemed reasonable. There is an outside grass area with tables which was looked after well however could have done with path maintenance.
Clientele- my friend and I are in our 30’s, most guests were of retirement age.
Overall, this hotel is operated by a large international group- so don’t expect to find any small business charm or care here.
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