Bathrooms need to be upgraded

My first night I couldn’t sleep because of a barking dog, the dog barked until 1-2am. I didn’t realize it was a dog friendly hotel I was also had a bite on my back. Thank goodness I had extra beds to switch to. Otherwise safe staff was very nice.

We had a lovely stay as a family. The hotel was clean, safe, and comfortable, and the staff was incredibly friendly and helpful. Everything was well organized, and we felt very welcomed throughout our stay.

El personal muy amable y la ubicación perfecta.

Volcano view

Todo bien!!!

Nice place and excellent staff.

Te cobran 5Q por dejar cada maleta y te dan hasta las 6pm para que sea gratis aunque sea el mismo día que hiciste el check out. Solo eso no me agrado, debería ser gratuito ya que es el mismo día que haces tu check out que las pasas a buscar.

The only thing that was lacking was closer parking. Everything else was wonderful!!

Excellent I’m so happy for stay my family have thankful with the gays who work the night shift very professional. Thank you, see you soon

Great location & Price

Property is in short distance front Central Park, and quiet staff is very helpful , friendly. Personatly my best choist.

Muy bien en el hotel son muy atentos

Poorly costumer service

El personal es muy atento y el lugar muy bonito y limpio, tiene diferentes amenidades en sus instalaciones, mi familia se sintió muy bien en el lugar.

This quaint hotel is conveniently located within a 5 - 10 minute walking distance to Central Park, La Merced, El Arco de Santa Catalina and plenty of good restaurants. The staff is friendly, attentive and helpful with directions and general questions. The common areas such as the kitchen, patio and main floor restroom are kept very clean. Second floor passageway has an extraordinary view of el Volcan de Agua. Shout out to Roxana and Cesar who manage the front desk. They're communcative and super nice people.

Nice place. Able to fit a family of five. Would recommend for other travelers.

Front desk was very friendly and helpful, always had suggestions to where to eat and go. We where able to book all of our tours with them and thy provided excellent suggestions and comments. Will definitely be staying here again in the future

This hotel is one of my regular places to stay if I am in Antigua more than one night. The staff is friendly and the rooms are clean.

Parking on the street was the biggest complaint