Thanks

Excellent location. Hair dryer provided. The room was hot, it took long for it to cool off. It would be nice of them to leave it on at least an hour prior to check in. The check in process was quick. They provide luggage storage for before or after our stay. I would stay here again.

I had a Junior Suite. The beach view was nice. Air conditioner worked well. Room was very clean, staff was great. The only reason for not giving 5 stars is the shower head sprayed everywhere except in a straight line. The bathroom floor was soaked every time I got a shower because there was no door or curtain. Otherwise, the location was great, right near the beach and 5th Ave.

Ok

Excellent stay

Bonita vista al mar pero la tapa un enorme árbol

Excellent time at this hotel for a second time. Fantastic location, close to the beach and restaurants. AC kept us cool in the room. Staff is great, very friendly and helpful. We will be back many more times.

Me tocó un baño tapado al llegar sin embargo se atendió, las recamaristas y recepcionistas son de lo más amables, loas habitaciones son amplias y confortables. *Cómo observación: que la cafetera si alcance a conectar al enchufe. Es la segunda vez que me hospedó ahí y me encanta!!!

Excellent location to taxi, beach, 5th ave. 4 return stay. Very hard bed and extra large hard pillows, too large for sleeping, bring your own. Large smart tv is a plus. We will return.

First off, great location! The beach is a few feet away from the entrance and the start of 5th ave! Staff was nice. Not much of a view outside because it’s by a broken down building and unclean lawn area. But at least it’s right next to the beach. My biggest grip was the horrible WiFi service. Which meant no phone coverage or TV coverage

I liked the hotel. They cleaned it every morning while I was away and it was nice to come in and it look spotless. And it’s right by the beach and close to pretty much everything. It’s walking distance to the ferry’s and the shopping plaza. They have a desk there with people who will sell your tours at good prices. Ask for the salesperson Enrique he was amazing and made sure everything went smoothly with the tours we bought. There is air conditioning, friendly staff. Only issue was that you would have to unplug the WiFi and reconnect it in order to get back onto their internet if you left the premises. But it’s ok it wasn’t a big deal and was easy.

Raccoons on the property and in the empty lot in front of the hotel. Had to return remotes for TV and AC to the desk upon checkout which was odd. The room was spacious.

Hubo problemas con la conexión al WiFi, y el sanitario no funcionaba correctamente, aunque fue el personal de mantenimiento a checar el depósito de agua, siguió sin funcionar. La alberca no estaba limpia. El personal de recepción muy amables, en especial el chico del turno nocturno. La chica de limpieza de la habitación también muy bien, incluso nos dejó figuritas lindas con las toallas.

El hotel tiene un excelente ubicación, la habitación era espaciosa, limpia y sobretodo muy bonita, moderna. Además de recibir un excelente trato por parte del personal.

Yes

This is the best location! Close to bus terminal, the ferry to Cozumel, and right at Fifth Ave. Super clean rooms and friendly staff!

Wonderful view of the ocean. Close to everything. Quiet. Great beds , sleepy like a log. AC very quiet. Staff put in a railing for me into the pool. I use a cane for my knees and hip, so it was amazing that they were so kind and considerate. Felt like home

We loved the beach view, the location, the friendly staff and the good price.

Excellent hotel, clean, spacious rooms, polite staff. Screens on windows allow a cross-breeze. Can hear calming waves in the distance. Great location, steps away from the beach, near the main park, close to the bus station and the pedestrian 5th Av. Would also like to commend the hotel for not using air-fresheners.

The wifi was a constant problem to keep connected. The room had a partial beach view which was nice. It was also overlooking the main public park in the city and it was LOUD.