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En general muy bien , brindan los servicios necesarios para un hostal aunque con costo extra

Thanks for having us. Bonne continuation as we say in France!

Muito limpo

Beautiful hotel I’ve stayed few time with family and friends , love the hotel breakfast is great but this morning we had to leave very early to catch a flight so was unable to enjoy the beautiful breakfast and surroundings in the room . Will be booking around nov dec Thankyou see you soon kind regards jannine

My friend and I absolutely loved our stay at this hostel! We are two female travellers and were in a 6-bed mixed dorm, which didn't go so well the very first night we were there. We got pretty unlucky with one of our bunkmates who was causing problems with another person in the room in the middle of the night and started getting very verbally aggressive, screaming and swearing nonstop at this person. As two females, in a room with all men while this was happening, we were extremely scared and were trying to stay quiet the whole night. We were ready to ask for a refund and just check out at this point, so we went to reception the next morning to ask if we could do this. Since we had booked on a third party website, the hostel wasn't actually able to provide a refund. They also could not move us to another fully female room because there was no availability. However, the way they took care of the situation was something we had not expected. They showed immediate concern and apologized a lot for the experience we had. They offered us breakfast on the house and said that because they could not move us to another room or provide a refund, they would remove the guy from our room who was causing issues, which was done by the time we got back from our day. They asked us periodically throughout the day and the next day if everything is okay now and the hospitality showed by the staff was beyond our expectations. We are super grateful for this and would definitely come back again :)

Lugar muito pequeno, sem area comum, banheiro péssimo, tanto para banho quanto os sanitários, não recomendo pra quem viaja sozinha.

When we arrived the lobby looked nice and the check-in was fine. However, once we made our way up the stairs, our experience immediately took a turn; the hallway REEKED of piss, making it hard to even breathe. The floor had parts covered up by worn out sheets and overall the staircase and common area were looking rough. Our room was only locked with our keycard, and we couldn’t lock the door from the inside, making us incredibly uncomfortable. Once we were in our room we booked another hotel and left right away. Worst hotel/hostel experience I’ve had by far. I inquired Hotels.com about this, and after spending a total of +5 hours chatting with customer service multiple times, my request for a refund was rejected. Apparently it’s the hostel that will either accept or decline the request, without any objections by Hotels.com? No wonder I didn’t get the refund… DO NOT MAKE THE MISTAKE I MADE BY BOOKING HERE!

The food was amazing, staff were friendly and helpful and the curtains on the beds were excellent

bonjour hote acceuillant je suis toujours en attente de la caution qui ne m a pas ete rembourse . merci

Great

Loved it

Hotel is clean but bad ventilation in rooms. No 24/7 lounge area. They only have a bar which closes after operating hours and locked. People who want to talk or eat after the bar closes have no where to go they just talk on the hall way or on the stairs while people are asleep some tend to eat in the room since there there is no lounge besides the bar. The food smells in the rooms which makes it hard for others to sleep. I had roommate who just game the whole time making noise and he said there is no where else to go. The managers should leave the bar lounge open to the tenants even after the bar closes so people can continue their activities at night downstairs and not in the rooms.

We had a lovely stay. Very cute and cozy. Great bar and restaurant downstairs. Nice warm showers. Toilets being on the top floor was a little bit annoying but not a huge deal. Private rooms could do with tea and coffee facilities.

N/A

I stayed one night key charge £5 deposit they said when you leve put the key in later box when receptionist come at 9 am you will get your £5 back nearly 9 days and i am still waiting for my refund.

property is unique on its way to lovely and heartwarming people, kitchen staff is unbelievably amazing people. however, I got itchy bites from sleeping in the bed, and my feet have been itchy since I used the public shower.

The entire staff, including but not limited to Elise, Ade, Greg, Aj, Kiera, Morena & Parth were amazing. They all were very accommodating and helpful. They all work very hard on maintenance and cleanliness. I would stay here again! Thank you to all the new friends i made on this leg of my journey!

Bathroom and toilets was a bit dirty but ok.

Nuestra reserva era con baño interior en habitación y nos encontramos con un engaño, ninguna habitación tiene baño, todas son con baño y duchas compartidas. Los colchones undidos y malformados, nadie entiende español( en la web ponía que sí). La zona es un barrio multicultural, limpio eso sí!! Buena conexion con Liverpool street y Whestmister. La experiencia en hotel ha sido nefasta. No lo recomiendo.

was ok