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Dislikes: 1. There is no lift in the property and i was given a room on third floor (top floor here) even though I had a senior citizen staying with me. So, they weren't considerable enough to provide a room downstairs. 2. The room's bedsheets were dirty. 3. Only 1 water bottle was given for 2 people, that too was not the packed one. It was filled with aquaguard filtered water. 4. Not good value for money. I paid 3k for such a room. Not worth it. Likes: 1. The washroom was clean. 2. The food was tasty but very slow service. Still tolerable because it tasted good.

I would say the hotel is not the best but it’s not the worst either. Rooms are big, clean and it has a really nice view. It’s very close to the daila lama temple, about an 8-10 min walking but it’s a very steep up hill. It makes you think twice before going out but you have to because the restaurants are in that área. The restaurant at the hotel has a nice view but was not fully working so we can only order 2-3 items from the menu. Breakfast was very basic (eggs OR bread with butter). Hot shower last couple of minutes. The hotel is very ran down. It definitely needs to be renovated. Cleaning can be improved. I loved the view I had from my room which has the best view of all but internet was not working in it, only in reception area. Tv was not working either, no a/c, only ceiling fan but power was in and out all day long but I’m not sure if that will be the same issue in the area or just the hotel. It’s definitely a 3 hotel that has potential if it could be renovated. Employees are nice but most of them did not speak English.

very nice staff Mediocre room. Tv wasn’t working I’d skip

Clean, spacious, great location, awesome staff (very accommodating!), great views on either side of the hotel.

The staff is wonderful (thanks so much Kesan and others)! They are all so helpful, accommodating, and professional! The rooms were very spacious, nice (with perfect amenities) and clean. The views on both sides of the hotel are beautiful and the hotel is located in a much quieter part of McLeod Ganj (not as much vehicle honking going on). The shower is separated by a shower curtain which is a rarity in India. You can shower without soaking your bathroom floor. The teapot and heaters really add value to this hotel. Many hotels do not even have heaters which would have made a February visit very uncomfortable. The restaurant food and service was great but many of the items on the menu are not always available.

The staff was very kind. The walking distance to the temple perfect! The variety of food for dinner was limited

The receptionist (a lady) controls the hotel 24 x 7 with no other control. She appears to be involved in cheating guest by claiming excess charges for arranging taxi. She told me that taxi charges for Dalhausie is Rs 3500.00 each side due to which I was forced to cancel the trip despite booking hotel at Dalhousie. Then again for airport drop, she charged Rs1300.00 which made me suspicious about her undertable activites. Later I found that rate for Dalhousie is only Rs 4000.00 round trip and airport drop charges was only Rs 700.00. This was biggest shock of my life as I have never seen ladies getting involved in this kind of activites of cheating guests. Besides it was surprising that she had deprived the hotel from daily newspaper. I am yet to see a hotel that does not get daily newspaper even in their lobby.

Staying at this hotel was a very bad experience for our family. the service was quite poor.Water was not available in the room and the rooms are quite small. There was frequent outage of electricity and we had to remind the fromt office staff everytime to start the generator.Location wise it is fine. I would not recommend this hotel to anyone.

Was hier geboten wird, entspricht überhaupt nicht der Selbstbeschreibung auf der Website. Angefangen von der lauwarmen Suppe über die Unfähigkeit, ein Frühstück vor 8.00 und ein Abendessen vor 20.00 zu organisieren, bis hin zum Fehlen eines Generators, der bei Stromausfall einspringt, ist hier alles nur oberflächliche Wichtigtuerei. Meine Frau und ich waren die einzigen Gäste, und das scheint kein Zufall zu sein. Nicht einmal das Zimmer wurde rechtzeitig sauber gemacht, erst auf massive Beschwerden in indischer Sprache hat es geklappt. Man weiß nicht, wasdie Leute hier den ganzen Tag tun (außer, dass sie in Anzüge gesteckt herumstehen), jedenfalls nicht das, was für einen reibungslosen Ablauf nötig wäre.

Nice, clean hotel. Staff was very friendly, rooms were big, water was hot. Arranged a car for us for a day of sight seeing. Easy location to walk around, close to Dalai Lama temple. Breakfast was good

The hotel has got new manager and is upgrading rooms. While we were there the rooms didn't have heat except for a scary plug in heater that shot smoke and sparks at me. The water was hot, the beds comfy and they provided thick quilts which made up for lack of heat. Whole hotel was cold, eating breakfast you needed a few layers. That said it was in walking distance of the main square and temple complex, the front desk was very helpful and the manager very nice. It seemed to be at the same level or a bit above the other local hotels Will stay there again just hoping for some heat

This hotel has free WiFi, free electric room heaters, and in-room electric water heaters. It also has a problem with intermittent power failures. I experienced several over the course of my one day stay. The bed sheets were not clean when I got the room, but they were after I requested they be changed. The staff aims to please, but things are still not right.

Debo aclarar que nosotros nos alojamos en una habitación superior, con balcón y excelente vista. El único inconveniente es que el hotel carece de calefacción y por la noche hace frío, (nos trajeron un caloventor chiquito pero no era suficiente) El trato del personal fue muy cordial, tratando todo el tiempo de brindarnos lo que tenían a su alcance. Ubicación estratégica, muy cerca de la residencia de Dalai Lama. Altamente recomendable.

First of all, I had great service from the GM of the hotel. They were always very willing to help and make the trip worthwhile. They also recommended a taxi driver , Suresh, who was simply fantastic, bringing us to areas for nice photographs and giving us little tidbits of the areas. The downside is that the hotel is located a little away from the main tourist attractions. You can either take a steep walk up the hill or rent a taxi at 100 rp to get to the main square. The room facilities is also okay with the room generally clean.

I had a fantastic stay at the Villa Paradiso. The rooms were great, and the view was breathtaking. The staff was incredibly helpful. I would definitely recommend this hotel to anyone!