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My family booked 4 rooms, 2 of which were the most expensive signature rooms. One"signature * room allocated to us was 5001 with an awesome balcony. The other"signature"was 2211 with no balcony, nearly half the size. Such a huge difference in room experience, but same price. Makes me wonder if 2211 is really a signature room. I feel short changed. Also book in timing is stipulated at 2pm, at 3pm we were still stuck at the lounge.
Rèm phòng tắm hư. Cửa sổ hư không đóng được. Sửa mất nhiều thời gian của khách nhưng lại không có hướng xử lý linh hoạt như đổi phòng cho khách hay xin lỗi khách, discount. Lễ tân check out chậm chạp, tốn thời gian của khách mà cũng không một lời nói