การให้คะแนนและบทวิจารณ์โดยรวม The Butlers Hotel

Full of mud in carpets, no hot water in the morning, broken tiles etc

The room was reasonably priced and was near to my son and sadly that was the only plus point. Although there was a small fridge and kettle the only socket was an extension lead that was suspended when appliances were plugged in. The bathroom ceiling over the bath was water damaged and gaffa taped up and the grout was stained, and as far as I was concerned should not have guests in until repaired.

Better suited for the homeless, English breakfast was good

Staff were very good . The building is old & tired

The rooms offered were not the rooms you advertised on your site that I thought I had booked. Basement rooms showing signs of damp and also smelling damp.

A very helpful, thoughtful & friendly lady helped us with our booking throughout, thank you !!

For the money it's good value. But the property rooms are old fashioned and need a refurb. Very helpful staff.

Lovely receptionist. Good location. Room and building was very tired. The lock on the bedroom door did not work well.

The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.

Hotel is tired. Room was small with two uncomfortable small single beds. The light switches operated intermittently and buzzed, suggesting at best a loose connection. The bathroom ceiling showed signs of historical leaking from above.

Forgotten I've stayed before

Mold in shower. Carpets not hoovered. Bed base had previously collapsed and been filled with pillows and blankets. Probably the worst hotel room I’ve ever stayed in. Poor nights sleep in a very grubby run down building. Needs money spent soon. Cobwebs in dining room at breakfast,which incidentally was average at best for 7 quid.

Firstly I’d like to say I wasn’t informed of a shared bathroom which was dirty by the way, we had 1 room with 3 single beds the beds were comfy and the white linen in bed were clean. There wasn’t a bed side cabinet between each bed so I really didn’t have anywhere to put my glasses and jewellery when took them off at night. There was a smell when you walked in,though the window was open,the window latch was broken so there was a chill coming in through it at night,the drawers that had tea/coffee things on was dirty behind it like it hadn’t been clean/ vacuumed for some time. The room was long but not wide enough for storage of our luggage, the tv on wall facing the door as you walked in was small so even if we did want to watch it the person in the end bed wouldn’t be able to see it. It needed to be a bigger screen and in middle of wall. The walls need a paint a neutral look would be much nicer.

Bed comfy and bed linen clean. Tea and coffee making facilities in the room. Room badly needs a lick of paint and a good deep clean. Showers aren't being properly cleaned - only once over many years do I recall getting an acceptable clean shower. A little extra care and attention and this could be a really nice place to stay.

Mould in the shower, pretty small and poor quality room. An ok stay, pretty mediocre.

Nice little hotel next to the test match cricket ground.

Bed was uncomfortable but the location and cost more than made up for it.

Old, smelly carpets. Too hot in the bedroom. Small bath. Terrible pillows. Smell of tobacco all night.

Plus points, Very easy for Headingley Stadium, Free plentyful parking. Breakfast was fine and great value at £5. Staff were pleasent and accomodating allowing usto check in at 11:30 which was much appreciated On the Downside our room was vile, grotty, crammed dark and dirty, genuinely the worst room i have stayed in in 20 years of being on the road as a sales rep, we can live with tired but not dirty, i dont think the 2 small windows have been cleaaned for years, you could harld see out of them. The communal bathrooom was also horrid, my partner refused to shower and waited until we got home, there wereother customers pubes in the shower mould all over it, poo stains in the toilet pan that were still there the next morning and generally reminisant of camping holiday toilet blocks growing up in the 80s. it is such a shame because if the rooms and bathrooms were tidied up and deep cleaned this could easily be an 8 or 9/10 hotel for sure. Would expected better £95 for B&B in this area. Sorry, i can't be more positive and hope the owners take our comments on board, with work requirements i could easily stay here 10 to 20 times a year but not whilst rooms are as bad as they are.

The hotel from the outside was not appealing at all ,check in was straight forward, onto the room which was absolutely appalling, bathroom was stinking with ripped vinyl, cobwebs in every corner , dusty ledges above beds. Myself and my wife stayed approximately 10 minutes, during those ten minutes we where looking for another hotel. We then checked out and rebooked another hotel in Leeds at our own cost. Naturally we did not expect this extra expense and this have left us totally out of pocket. We have photographs of our 10 minute stay. We also feel that Hotels.com should remove this unsightly so called hotel from your site, we wil be contacting trading standards. Ps by no means are we snobs, any person would expect better than this hotel.!