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No receptionist. Not easy to checking. Unable to use laundry since I was in school and not around when the receptionist is there.

Commons areas were pretty clean.

The staff were very friendly and attentive. The rooms were well kept and clean and so were the bathrooms. The hostel is located is short walk from the city centre and the lobby is spacious and comfy. The few things I have to complain about: There were several times when the door code was not working to get into one's room, which van very very stressful to a traveller. The kitchen was often very cramped (one sink to sometimes over five people) and could be larger to accommodate the many bodies always in that small space. The washer and dryer was not working properly and stole my money a couple of time and it should be repaired. There were are many times when I needed assistance from the reception and know one was available for long periods of time, perhaps due to bejng understaffed.

Nice place with nice staff

I loved that you could check in after hours! We had a late flight. It was appreciated.

Staff were helpful in communication pre-visit. However, the limited staffed hours of 9am-4pm (Mon to Fri only) at the Hostel did not work for me as there was no opportunity to discuss issues given that tours required an early start and late arrival back to the hostel, and my arrival to Reykjavik and departure from Reykjavik fell outside staffed hours. The major disappointments were that I was allocated a mixed dorm when I had booked a female dorm, and the mattress was the most uncomfortable I have ever encountered. The metal springs were prominent by just running a hand across the surface. And, I had booked the Bus Hostel based on the understanding that tours/airport transfers departed from this terminal, only to discover that they had shifted to another location.

The lack of staff after 4pm and on weekends.

Cleaning staff did a good job keeping the place clean. Guests were good in maintaining cleanliness. Room was clean. Amenities were good. Had adequate sockets for charging devices. Negative was as the hostel was at a bus parking, there might be multiple bus startings in the middle of the night. Also, as our room faced the front of the building, noise from people there easily propagated into our room.

Um ótimo lugar para uma rápida passagem.

I stayed in the mixed dorm as a solo female- no problems at all. The whole check-in process is no contact. Make sure to bring your own towel since the hours are limited to rent one,… the office is closed on the weekends and only open from 9-4 M-F. This was a great location to get picked up for tours. Would absolutely stay there again.

Clean and quiet. Lovely time!

Clean rooms, kind and helpful staff, good amenities.

Modern and clean however a bit far out of town

The individual room for two persons was very small. But facility is okay.

Quartos ótimos e staff maravilhoso

Rooms and bathrooms were very clean, staff were very nice and easy to check in and out. Would have liked a water fountain but that’s the only thing I could find that wasn’t positive about the place. I do recommend having a car if you are here as it’s 10 min away from center drive and far walk

The hostel was fine. But honestly if you don't have a car it is not convenient at all unless you wnat to walk about 30 - 45 minutes to get anywhere. It is not close to the BSI bus station and the bus is a pain as you have to buy add on tickets when you get the airport bus. I was charged around $45 for a cab from the airport. You can't check in till 3pm and there is nowhere around there to eat or in the hostel. They have a kitchen and suggested I make my own food that I bought form the supermarket. Which is not close and I didn't have a car! The vending machine was super expensive and only had some really bad sandwiches. And the coffee machine is inside the reception which i closed after 9pm so good luck getting a hot drink! The beds were really hard and two singles stuck together. (I was in the private room 8). There was no desk / chair or TV which made it really awkward to use a laptop. The shared bathroom was clean. Also if you want to get the hop on hop off bus tour the nearest stop is at Perlan which is about a thirty minute walk uphill through a park with winding roads and by a really busy motorway which is impossible to cross unless you use the subway.

Please put the coffee machine in the Kitchen, it doesn't make sense to leave it in the reception since it opens at 9AM and closes at 9PM. Those who want to have a coffee before 9AM cannot have (or even after 9PM), and outside there no near possibilities.

I didn't like no night front desk, and guest not cleaning after themself, small shampoo for 35 dollars to use for a couple days, very over priced, dorm lockers extra small can even fit a carry on, front desk not very helpful if services not contracted with them and get a commission, got pretty warm at night. I liked the location and very close to BSI.