Booked for 3 people but once we got there hotel staff wanted to charge extra for a 3rd person, before saying we couldn’t be more than 2 in a room at all times, even for guests just visiting and not staying over. Had to show them the booking, and was told it was “fine”, but other staff members might argue, to show them the booking and hope.
The sofa bed had a basic lining on it, no pillows nor covers or anything. There was a shrink-wrapped package on the desk, which was essentially a basic cover in paper that was unusable, had to split pillows and covers from main bed so third person could sleep.