We stayed here for 3 nights. Night 1: no problems. Night 2: air conditioning was out for about half the time, the water didn’t work properly much of the time, the internet didn’t work properly (slow, cut out, or didn’t work), the power went out several times, etc. Staff kept giving unrealistic estimates as to when these basic necessities would be restored.
I have no idea if this is a normal experience—I suspect not. But this was a really bad experience. Staff didn’t do anything to compensate us, other than give us free breakfast on the final morning upon my request. I requested more compensation, and they gave me an email address to contact to request a refund—I expect this to be ignored.
All in all, a very uncomfortable, infuriating, and poor value stay.