The room was at the back overlooking a huge extractor fan and all of the rubbish facilities which wasn’t great. We were warned about the fan being noisy but it was worse than we expected. One member of staff said they try not to use that room if at all possible - which rather corroborates my comments. There was a constant clicking sound outside the bedroom window which was loud enough to cause disturbed sleep. The beds were clean and reasonably comfy and the bathroom was nice apart from the sloping roof - we kept bumping our heads! Nice big towels provided too. It was really useful having a fridge in the room and fresh milk/water supplied for drinks. The breakfast was nice and the cooked breakfast was nicely done. There was plenty of parking available and the staff were all kind.

Free parking. Very friendly staff. Food delicious, especially the vegetarian Sunday roast & free breakfast, up to a certain value.

The room was very clean, the toiletries nice, the bedding and towels good quality and clean. The bar staff were very friendly and polite. However, I was not given the room I had booked. I was told it had been booked, but don't think there was anyone else staying there that night. The TV is on a low bench, so you can't really see it from the bed, the fridge is on the floor (fine if you're ok on your hands and knees) and the plug in the shower was partially blocked (so you got a foot bath). The room I was given also had the kitchen extractor right outside the window. It quietened down after about 10pm... (but was still sufficiently noisy for me to need the window closed). For information, breakfast is included and very nice, but.... only served from 9am onwards, so not ideal if you are working locally and need to crack on....

Good room, great staff, car park

Friendly staff

Such a lovely comfortable hotel. Rooms over a nice bar and restaurant. Breakfast was included and was excellent. Staff all helpful and polite. Have stayed before and will definitely stay again.

The room was big but the ceilings were sloped so unfortunately ended up hitting our heads quite a few times. There is also the extraction system right outside the window, which is quite loud although it went off at about 10pm and came back on at 7am. We would stay here again but not in the room we had.

Yes parking was very easy and safe. Room clean as always and staff lovely as always

Had a lovely two night stay. Really good breakfast and evening meal. Relaxed bar area with good choice of drinks.

Received the room i requested, spotless, tea & cofee, milk & water available. Staff very friendly. Vegetarian roasts the best we ever had. Breakfast wonderful.

Clean room, great and accommodating staff member was really helpful, overall great stay

Comfy bed, clean. Tea & coffee facility with a small fridge. Milk & water available to make several hot drinks. Free parking. Staff very friendly. Enjoyable breakfast & yummy vegetarian Sunday roast.

Great menu with a variety of delicious food

Very clean large room, plenty of towels , also excellent restaurant and very friendly staff

Lovely hotel. Welcoming. Would definitely recommend and stay again.

Staff, Room, Restaurant are excellent.

Delightful service, good quality food.

Lovely stay. Clean and spacious room. Excellent food.

Staff was lovely. Very pleasant stay. Food was delicious.

Great service. Great food. Great night’s sleep. Great B&B. Great job guys!!! Definitely my first choice whenever I’m staying overnight in Norwich.