Hotel itself is dated but acceptable for the money. The location is great BUT if you have a problem as we did with the air con the staff are at first dismissive and then plain rude. I booked this hotel with two important things mind, location and air con and I don't consider 31° (at 11pm) acceptable. We were offered another room for an extra £140! But even after accepting we had no choice it was impossible as the manager could no longer be contacted. Lots of hotels available, do yourself a favour and pass on this one.

Servicio normal

Hôtel très propre et calme mais service moyen , pas de changement de serviette de bain n’y de passage de femme de ménage durant notre séjour de 3 jours

Great hotel…amazing location and very reasonably priced. Didn’t try the food so can’t comment. will stay here again whenever I visit Wroclaw

Surprisingly affordable, convenient and staffed by capable, polite multi-lingual people.

Recommending. Good stay. Wishin walking distance and huge rooms.

Great location, easy walk to the old square. Handy shop and cafe round the corner. Nice and clean, helpful staff

Nice hotel close to the Old Town

Alt godt, ligger centralt og i gåafstand til alt. Gode store værelser og udenærket morgenmad.

The hotel doesn't supply milk for tea/coffee in the room which is odd.

Went to check in at 0100 in the morning after arriving by plane. No room for me, no manager to ask, placed in random apartment in another part of town. Had to get own taxi at 2am. Nasty apartment and horrible bed. Back at hotel next morning to complain, but no manager and no contact number to speak to anyone. Given email address for manager - sent email 3 times - no reply. Advice - avoid this badly run dump at all costs

Hotel con tutti i servizi a due passi dal centro, buona la colazione. Pulizia camera ottima, a richiesta e a pagamento

The hotel was fine for one night whilst visiting the Christmas market. The room was large, clean and was pretty warm as I think it has under floor heating. The hotel does need to invest in some new pillows and a couple of UHT milk with the teas/coffees would be great.

Pulizia ottima alla reception molto carine e disponobili

Lovely hotel. Room was very big and comfortable. Had breakfast which was ok. Not a huge amount of choice but enough for my taste. Reception friendly.

Helt ok hotell i en stille gate og bare noen minutters gange til torget og julemarkedet. Bra frokost.

Value for money Clean Comfortable Convenient Near to attractions

The reception staff need to improve communication and interpersonal skills.

Sehr nettes Hotel. Große Zimmer

👍