Great place.

When I got to the property I was greet with "there is a problem with you booking". The owner was new and was unaware that the motel appeared on the Expedia site. The owner was gracious and did all she could to provide accommodation for the night, although the accommodation was inferior to the accommodation I had booked on Expedia. This seems to be more an Expedia problem than a problem with the proprietors of the motel. The proprietor did all she could in circumstances to help, for which I am grateful.

No ground floor units. I would not have booked if I had known this previously

Nice big room and clean pool. Perfect for a Grafton visit or stopover. Only negative was the pillows were too big and hard.

Easy walking access to the river walk, shopping, restaurants. The motel is older so not to expect modern decor, but clean large, comfortable room. Comfortable bed. Smallish bathroom, but you don't live in a bathroom. A good choice for accommodation in a beautiful town.

I thought it was the best stay I have had in years. Felt like home. Friendly staff, clean, comfortable, super convenient. Comfortable bed. Then there was the shower, no ‘water saver’, can’t get wet here. It was just the best. Only problem I had was that I had to leave the next day. I’ll be baaack!

Everything was good, it was clean and the customer service was excellent

The stay was wonderful and handy to everything I needed. The room was a bit smaller than I would have liked however was clean. Coles was extremely handy.

Close to centre of town

Nice stay and clean friendly staff

Staff were very helpful with our late check in. Very clean and tidy. Quiet area. Would definitely stay again

The property is old but doesn't feel like. It is very clean and was surprised when we went into the room. The rooms are freshly painted as well.

Incredibly helpful staff who were happy to help us multiple times during our stay. Room was clean and had all the appliances to make our stay comfortable (fridge, microwave, toaster, kettle). Great location near restaurants and shops.

Great service and very friendly staff. Motel is walking distance to pubs and restaurants. Would stay again.

Quite and comfortable stay with a pleasant greeting from the host. Short walk to Main Street with food options, hotel, etc.

The Civic was the loveliest place to stay. Cosy and comfortable, it was centrally located to shops, cinemas, hotels and restaurants. I highly recommend The Civic.

The staff were fantastic, friendly, professional and helpful in pointing out where things were located. My room was clean had everything i needed. If i return to Grafton the Civic is where i will look too first.

Not enough car spaces. And are not numbered to match the room number.

Friendly host, very central location and clean amenities. Thank You

The room is very dated as are the facilities. Austar channels are very limited, old system means finding something to watch is difficult. The enertainment from the pub accross the road was so loud that ear plugs were needed to sleep, luckily I had some. I paid $25.13 more than my mates did for the night. I thought I was supposed pay the same or better when using booking sites. I have stayed here previously but won't be again.