Staying at this hotel was a good experience.

The stay had a few disappointing aspects. The room had a persistent bad smell due to poor ventilation, which made it uncomfortable at times. Room service was also quite slow — even for basic requests, we had to call two or three times before receiving any assistance. This affected the overall experience and level of comfort expected during the stay. On the positive side, the breakfast spread was excellent with a wide variety of options available each morning. The staff at the breakfast area were courteous and attentive. We also appreciated that the hotel helped us upgrade our package, which turned out to be very beneficial and added value to our stay.

Yes

Staff was exceptional. Food was great.

Bathroom and room cleanliness

Very friendly, always supportive staff, asking if I needed any help. A big thank you! My special thanks to Mr. Sachindra, who cleaned my room. He did an absolutely amazing job—everything was shinining!

Great room, courteous staff

The room was clean, with great features and the park view was amazing. The staff was courteous and very helpful with everything. Overall, we had a great stay and will definitely go back again.

Great hotel with excellent services

Excellent service

Very nice in every parameter

Great service in the restaurant!

Had a wonderful time

Good friendly staff nothing to much trouble for them

Helpful and responsive staff, pleasant and enjoyable stay, very clean property

Nice and big rooms. Extremely clean and high quality

Very courteous and helpful staff. In the dining hall, Saksham went above and beyond his call of duty to help us.

Beautiful property with poor management, staff need more training to 5 star standard hotel.

Decent stay. Couple of incidences that you don’t expect - no water in the bathroom one morning - average breakfast buffet (dosa was good though) - a/c not so effective.

Home from Home! We had an amazing stay at the Renaissance Lucknow. The staff were super friendly and made our trip memorable. The reception Girls - Shreya and Gulafsha - everything we needed got sorted instantly. The restaurant/breakfast team - Rahul, Swat and especially Shaksham - your information , with your local knowledge we found all the shops, bazars and markets we didn't know existed. So far our best stay in India. Thank you , Thank you , Thank you soo much.