Pretty perfect, not a dealbreaker but a mini fridge would have been a nice addition. Room was large, clean and characterful.

Couldn’t fault anything about the hotel, bar & restaurant was excellent best hotel in town.

Excellent place to stay for location and the staff.

We were meant to have breakfast but there wasn’t a lot of options for my husband so we ate out instead. Some of the plugs sockets were coming out of the walls which worried me. We enjoyed our stay and the room was lovely. The fire alarm went off I don’t know if this was a test or what. If it was a test then I would pic a different day as people ste resting but if it wasn’t then I think maybe a phone call to rooms to make people aware. We would return and recommend the hotel but just a few things to mention

Yes

A great hotel. Lovely large rooms - perfect location

Superb!!!

Amazing staff! Comfortable rooms. Will come back again for sure

Centrally located, this hotel has modern updated rooms, and sits across from St. John’s church in Cirencester. No parking onsite, but there is long stay parking within a five minute walk, as well as a drop off zone directly in front of the hotel, to facilitate luggage deposit. Would definitely stay again.

Wonderful room and facilities, great value and a lovely location. The attention to detail in the room to make your stay comfortable is above and beyond I’ve experienced at other hotels

Great hotel. Lovely room with lots of little touches — and plus points for having decent sized mugs for tea instead of piddly little cups. The breakfast cooked to order was very good on all 3 days and the restaurant meal very good. Parking is a bit of a chore but manageable. Staff all very pleasant

The recently refurbished (I understand) room was a generous size, and bed was enormous and comfortable. The view over the square was great, but this meant a few noise issues from passers by at kicking out time. The walk in shower was clean but lack of shelving for shower gel and shampoo seemed like an oversight.

We had a fabulous room, which was ready for us when we arrived at 1130. The bathroom was huge and I had a bath, as requested. Disappointingly, the bath plug was faulty and although staff promised to replace, it remained faulty so I was unable to have a bath which I had looked forward to. Breakfast staff still not listening to specific requests - the food is amazing but far too much of it, and I hate waste!

Location, room, staff

Lovely spotless clean room all the staff were amazing

Staff, Restaurant and bar area.Only slight issue which i would not mark down is the bathroom door could do with a bit of paint and the deliveries waking us up at 05:30, which is out of your control.

Only lacking a 5 star as the lift was out of order from the start to the end of the visit, not a problem for us but room was up multiple flights of stairs so would have been an issue for older guests.

Lift not working , no offer to take cases to the room up 3 flights of stairs Given a standard room having paid for a deluxe room . After an unnecessary conversation re what they call their rooms against Expedia , we were moved to the correct room

Great room and lovely staff. Overall a very good stay

Lovely hotel in the centre of Cirencester, we were lucky to get an upgrade , room was very spacious and little welcome pack was appreciated