คิงส์ เฮด

Lovely room

My room was a superior one and very luxurious.

Breakfast was very good but not excellent. Ive had better. The room toilet seat seam stained with something so was wary about sitting on it! But other than that the room was very nice but the pillows were so stiff! Regarding the staff, there were amazing especially the front desk girls i think their names were Kim and Veronica.

The size of the room was incredible!

Room and amenities were great, spacious room, well equipped, comfortable bed and everything you need in the bathroom and shower. The staff were ok, polite and just friendly enough but don't go above and beyond to make your stay quite special. On arrival we had to ask for the WiFi password, we were referred to a welcome letter that was meant to be on the room but there was nothing there. The following day there was a sporting event and nobody mentioned that access to and from the town would be limited. Small details that actually matter. Overall we had a pleasant stay.

Lovely environment.

Abandoned reception, no longer take Amex, tv not working. Always something at this place.

Room cold, particularly the bathroom which only had heated towel rail on at limited time. Huge draft from single glazed sash window. Breakfast very poor; undercooked and inedible on first day and overcooked and tasteless on second day. Staff, as ever, were delightful and helpful.

Great location nice bar restaurant

Breakfast was excellent and service was perfect too. Rooms are lovely quiet and comfortable.

Lovely room, nice bathroom. The main lights were very dim in the room and the lamps didn’t work. The air con/heating was very helpful because the windows were single glazed. Very comfy beds. We didn’t choose to pay for extra breakfast but the buffet was fine for a quick bite. Although, some of the pastries were a little tough.

Really lovely hotel in a central location. Highly recommend

Kim was very friendly and very helpful she was very good at her job and although the hotel was under renovation she made our stay very comfortable

Liked the decor in the bar, modern rustic and very cosy. Nice spacious room and good shower. Friendly staff at breakfast.

Enormous comfy bed & and a good nights sleep. We will return!

Lovely hotel, newly refurbished, in the middle of town. Loved it

Everything about hotel is excellent. Remodeled restaurant is beautiful and serves great food. The rooms are very roomy and comfortable. Great location in center of village. Loved it here.

We arrived a week after the hotel’s reopening and the renovated front entrance, sitting area, bar, and dining space were beautifully updated. Unfortunately, the rooms, hallways, and elevator were a sharp contrast and still in need of significant work. While we understand rooms in Europe tend to be smaller, most of the light switches didn’t work, the hallway carpets were mismatched, and years of wear and tear were evident. The front desk staff could benefit from proper customer service training. They weren’t particularly welcoming and at times came across as rude, which set a poor first impression. On a positive note, the food was tasty with a good range of menu options. However, the wait staff, though mostly friendly, seemed underprepared for the relaunch. They were unfamiliar with the iPads used for ordering, didn’t check in during dinner, and we had to repeatedly ask for water, even though the restaurant wasn’t busy. The hotel has real charm, but Honeycomb Houses clearly has some work to do to bring the full experience up to the level of the renovated common spaces.

When we arrived we was greeted by a lady that was not very helpful We was told we could only have breakfast at 915 the next day however when we went in for breakfast hardly anyone there and we was asked for room number so that they could put the bill onto it which was fine however upon leaving a member of staff shouted at us can you pay before you leave as though we were doing a runner which was embarrassing and un professional.we said we are staying and it’s added to the room No apologies or nothing Needless to say I would not stay there again Few of the staff were nice however most rude and ignorant it cost nothing to be polite

couldn’t reserve a table for an evening meal as a resident disappointing