Door lock wasn't working well. Bathroom door handle was broken

For a rushed booking at a low cost, Haven Inn was a great place to stay! Staff were always available, my room was fresh, neat, and clean, my bed was comfy, and I was never disturbed from any noises. Perfect? No. The bathroom was a bit cramped around the toilet space. No gym amenities (if that matters to you). But any blemishes were tiny in scope, and I'm overall quite happy with my stay!

I did a online payment even thought it says in CAD still i got charged in USD. Please be sure to check how they are charging online because online price will more than paying at property.

Please do not go there. Is horrible, smells so bad, cigarette smoke odour everywhere from reception to the rooms. The rooms are so dirty, with mould, the bed frame so weak that every turn on the bed is a sound of the weak frame. Even a school dormitory is far better.

Parking, clean room, good

parking was great but we were assigned room # 1 the locking mechanism for the front dr was hard to close as we had to do it a certain way for the dr to close. we had to take our personal belongings n leave it in our car as we had a wedding to attend in ancaster.

Great little motel, had everything I needed during my stay. Would definitely use again if I was in the area.

This is a great spot if you’re looking for somewhere economical for a night or two. While I agree the property and room is showing its age, my room very clean and comfortable and just what I needed for a quick stay without spending too much money. It is also located in a good place for grabbing food and other essentials. I had a pleasant stay and everything I needed. I was also upgraded from a queen to a king at no extra cost. I would return again if staying alone and just needed somewhere clean and basic to stay.

Clean modern room with outside attended garden. Well done!

The hotel needs an upgrade, the walls are dirty and so are the doors. Although there is no smoking, we could smell the smoke if the person sitting outside smoking. As well, you have to get the desk person to inspect your room prior to leaving to get your deposit back...kind of odd and makes me wonder if the clientele who sleep there.

The property was clean enough and you have assigned parking which is fine. The room had been redone but there were these dead bugs on the floor and the air conditioner was old and loud and didn't work the best. Second night I was there I had no hot water in the room and no water pressure to shower. I had been at an event all day and it was hot and late and I was too tired to complain. Next day on check out I mentioned it and was not offered any compensation. Won't stay there again!!

This place is far below par, the good reviews must be from family and friends. I do not recommend. Run down, dirty. Almost didn't stay, but bit was exhausted and just needed a place for the night. Avoid if you can.

The staff were very pleasant and helpful

Staff are pleasant

Unfortunately due to a problem with my credit card I did not actually stay here. The property looks clean and well maintained and the staff was friendly and courteous. I wish I

Dated rooms, appeared to be water under the floor that squished up when walking on it. Room i stayed in is due for a renovation.

The staff are very good.

Great for the price! Right next to a bus stop.

The staff was nice and super helpful. For the price the accommodations were great.

The unit smelled inappropriate, the warm water was not working properly, but the neighbourhood was great.