Our room and the hotel in general were clean and well taken care of. The hotel had a fun vibe during Ontario’s March Break, my son had a great time using all the amenities and I enjoyed relaxing in the indoor heat and humidity :) Our room overlooked the pool, and I would agree with other reviews that if you want quiet before 11pm, or later than 7:30am, it would be best to opt for a room that doesn’t overlook the pool. Staff were helpful and friendly when ai had an issue with the bank machine.