The property, front desk, spa, restaurant, and bell man were fabulous. Overall, it was a great place to stay. This is a one star review for only 1 reason. If you are in room 219- beware. The patio door does not lock! I reported 3 times, including once to the manager. I took video of my attempts trying to lock it. The lock does not engage. This is a private patio, and the chances of someone climbing up are minimal. However, as a solo female traveler, it is disheartening that my request was not taken seriously or I was offered to switch rooms. Each time the desk said a technician would be sent, but nothing changed. The patio door still did not lock when I checked out.