According to Hotels.com, this is an “excellent” hotel, and as for atmosphere, sure it is, the lack of service, unreliable electricity, terrible WiFi ( except in the common area), power outages (twice in 3 days) and annoying sandflies notwithstanding. But at the price, the glum service and the surprised stares which greet you when you ask for service offers very low value. ( I am a native Spanish speaker…that wasn’t the problem,)We stayed three days and not once during our stay was the room cleaned, the trash cans emptied or the towels changed. There was a constant puddle on the floor by the bed. The restaurant offers barely palatable meals. And being on Carenero means that the taxi boat fares to Boca town do add up. Not at all recommended. Nice pool. AC okay, when power is working.

Staff were all excellent and helpful! Had friendly conversations with a bartender, the owner, and his daughter. She was very helpful in her suggestions on local places to eat and things to see. In addition, the meals from the kitchen on site are top notch. I was pleasantly surprised after thinking the prices were a little on the high side, but the portions and the quality are worth every dime. Everything we had was superior and fresh. Property was clean, even though showing its age. Was priced right for what it is! If I had to find a negative, some of the wooden walkways (going to gift shop and to Butterfly room) are super slippery and need a pressure wash. Great island adventure!

Nice spot on the water with a pool and wonderful staff and food.

Cosmic Crab was one of the most memorable places I’ve ever stayed. As a solo female traveler, I immediately felt welcomed, safe, and comfortable. The property is family-owned, and you can truly feel that in the atmosphere. The owner is incredibly kind and made me feel at ease from the moment I arrived. The overwater bungalow was a dream come true. Falling asleep to the sound of the water and waking up to beautiful views every morning never got old. The room was clean, comfortable, and had everything I needed for my stay. I also loved how walkable the area was. I enjoyed taking daily walks around Carenero, visiting nearby markets, and exploring the island. The food and drinks were fantastic, especially the Atlantis Colors cocktail and the bacon cheeseburger. The location was perfect because it felt peaceful and relaxing while still being close to everything. Honestly, I didn’t want to leave. I’ve only been home a day and I’m already looking at dates to come back. I would absolutely recommend Cosmic Crab to anyone visiting Bocas, especially solo travelers looking for a place where they’ll feel welcomed and cared for.

Cosmic crab was an amazing place to spend time while visiting Bocas del toro. The place is magical and very colorful. Joan the owner is such an artist 🎨 she painted the whole place with different colors and built her own tables with crab mosaic designs matching her resort, even the planters where mosaic and design by her. Naina's food was absolutely delicious 😋 Junior and Alfredo the bartenders where always aware of our needs, specially at the pool bar. My little bungalow faced the ocean and had a private deck. I totally recommend The Cosmic Crab for a nice relaxing vacation 😎 👌

The place is awesome!, the staff is very helpful and kind. A great place to stay and highly recommended. The hotel seems old, but it gives a nostalgic feeling. A great place if you want to have some rest and connect with the nature.

Staff was friendly. We got one of the cabins on the water. It was cute, but i kind of wish we would have got one of the landbased rooms.

Ein rundum schöner Aufenthalt. Sehr angenehmes Zimmer. Tolle Anlage und das Essen ist ausgesprochen lecker. Wir kommen wieder!

Room was in fairly good condition. Staff did not appear to be happy!

Great staff! Great amenities for the price. Location was an issue at times getting transport to/from restaurants tours but overall good stay for a relaxing vacation.

This place has great views and the food is good. They have a varity of drinks good luck getting service. Service is terrible you have go hunt someone down. They move very slow and never check back on you. The owner could make much more money if they just serve people.

La habitación muy limpia, la atención excelente, bonito lugar, el único detalle es que nuestra habitación era para 7 personas pero solo tiene un baño, sería execelente si la habitación hubiera tenido 2 baños

I have travelled all.over central america and this was the single worst experience I have ever had. EVER. Avoid this place completely as you have many great options

The worst customer service I have ever experienced. Impossible to get a hold of or communicate with on needs. These islands have so many great places so make sure you avoid this one it's not worth your time.

Though we were in one of the cabins we were on the front sp the noise of the bars were so loud, even earplugs didnt work. Quite a bit of rain so lots of biting animals! Pool didnt look very inviting. Had a problem with the plumbing and though we were offered to move we were only there for 3 nights. Though it was Christmas time we thought it was overpriced as did not include breakfast. Everyone was very pleasant and helpful.

We were really hoping for a positive stay, but unfortunately this property did not meet basic comfort or maintenance standards for us. The host was friendly in communication; however, the property itself was very rundown. The bed and bedding were extremely uncomfortable and felt worn, and there was very limited seating in the room. The chairs that were provided were unstable and in poor condition. Much of the property appeared to be in disrepair, including areas of flooring that felt soft and rotting underfoot. The shower had very low water pressure and was broken, and the drain did not work properly, causing water to pool significantly during use. Our room was not serviced or cleaned at any point during our six-night stay. The air conditioner barely worked - the lowest it would get was 23C. Music was so loud from nearby bars I struggled to fall asleep every night. Some nights music went till 6am. Several advertised amenities were not available during our visit, including complimentary breakfast and kayaks. Additionally, the location is close to marshland, which resulted in a large number of insects throughout the stay. While the host was polite and responsive, the overall condition of the property and lack of functioning amenities made our stay quite uncomfortable. We would recommend significant maintenance and clearer listing information for future guests.

O quarto era espaçoso, mas não tinha nenhum móvel para colocar malas ou roupas, nem mesmo de pendurar. Também não tinha secador de cabelo. Os donos e a equipe foram gentis, mas sentimos falta de atenção para situações basicas. Pagamos um valor alto por uma hospedagem básica.

I am very positive and always find great things to address, but I failed on this one! Located in really bad and in inaccessible part of the island. There is nothing to do unless you take a boat. LOTS AND LOTS of bugs (noseeems) we couldn't even step outside without being devoured. Off didnt do anything! Food was ok nothing to rave home about I got Fish Skewers, go fish lol. Dog poo was constant annoyance in front of the room door. Pool water was very dirty we couldn't work up courage to go in. There was a small handsoap in the bathroom for toiletries. It was a real disappointment.

We received a room upgrade due to being assigned the wrong room upon arrival. The room was brand new and large with a comfortable bed and huge bathroom. The staff was very friendly and helpful. The restaurant meals were excellent with good portions. And the pool with the swim up bar was a welcome treat. portions.

¡Excelente opción para quedarse en Bocas del Toro!