Veldig god service i resepsjonen, hyggelige og blide. God mat og drikke. Flott hotell!

All facilities were beautiful and staff incredibly professional and friendly. They organized all activities and dining in advance as per our request. A truly 5 star experience all around.

Super quality nature lodge offering great excursions and experiences.

.

The igloo hotel was amazing! Can't say enough good things about this place. The artistry was amazing. The staff was so nice. They went out of their way to help us multiple times. They even came to tell everyone the northern lights were out. Would definitely recommend and stay there again

The snow/ice hotel looks like it was constructed in a hurry and not many ice carvings, compared to others in Scandinavia. There were many spots on the ceilings that looked like water had entered and different colors. Small details but not worthy of the price charged. The main hotel facilities are fantastic and the staff was great!

Our stay was fabulous! We really were warm and cozy in our igloo ice room! Such a unique and memorable experience!

The customer service was above and beyond what we expected. The amenities in the resort were fantastic. Breakfast selection was phenomenal. The Ice Igloo was surprisingly comfortable to sleep in - a once in a lifetime experience and worth it.

Awesome experience! Slept in the ice hotel for two nights and it was some of the best sleep I've had. If I had one criticism, it would be the lack of info on the website explaining how it all works (i.e. you don't get to leave any of your things in the room because they run tours during the day). Small thing though and well worth the expense and travel to do it.

It may not come as a surprise that sleeping in an igloo is not overly comfortable. I loved the overall experience, and the ice art is incredible. That said, it was much more comfortable to sleep in the lodge and just visit the ice hotel to admire the art. The staff is super helpful, friendly and sweetly authentic. This is one place that still has soul, does not feel like a corporation.

I only recomend one day here and only for the experience of sleeping in the suites at the Ice hotel. The 2 best rooms are Aladdin and Divine Femenine. The ice hotel is more like a museum everyone can come to look at the suites and nornal rooms beetwen 10 am and 20.00 in the nigth. After that the ice hotel is only for guests sleeping there. Is cold -5 aprox but u will Get very good sleeping bags and pilows. I asked for extra sleeping bag to be more confortable. The system is that the first guests ariving will choose the suit they like. The ice bar is open 4 times a day only 1 hour at the time and you can only choose beetwen one alcohol free lemonade and a vodka with Curaçao the price is 10-12 euro pr shot glass wich are made of ice. We eated at the Lavoo restaurant couse we saw it had betyr review on internet but the food was disappointing. Don’t eat there couse there are many other restaurants near. Massage over rated and u most pay to use the sauna amd jacuzzi if u wana use it the same day u arive,35 euro or person. I have many recomendations more for this hotel. My insta is bcovip I have been in 97 country’s follow me

Flott hotell og konseptet med ishotell. Veldig god frokost. Det ble diverse strømbrudd som så ut til å skape det totale kaos. De klarte ikke servere, ikke styr på hva som ble belastet på rom, så det ble bare tatt etter innfallsmetoden virket det som. Vi var en gruppe på 8 personer som ble overfakturerte. De klarte ikke organisere avtalt transport til flyplass. Vi hadde en time i jacuzzi hvor vi var lovet service, men alt uteble, med unntak av faktureringen. Jeg håper alt dette skyltes strømbruddene og at det normalt sett er bedre styring på ting.

Ice Hotel was a near experience. Sleeping bags kept you nice and cozy. Experience of a lifetime.

Wir hatten für eine Nacht eine der Suiten im Iglu-Hotel gebucht - tolle Erfahrung! Frieren muss man nicht! Die Sauna am nächsten Morgen war Klasse! Wir hatten für den Tag danach außerdem im Hotel noch eine Snowmobil -Tour gebucht. Können wir nur empfehlen! Bucketlist - Done!

Most amazing place we’ve ever been to. Don’t worry about the cold. You are provided more than ample sleeping bag and we actually found ourselves more than warm enough. The sculptures are stunning as is the lighting and quietness. The excursions available are fantastic and if more than one night in ice hotel is enough for you, you can move into a regular indoor hotel room. There is ample warm common spaces to spend your day relaxing and sitting in front of a fire if you’d like.

Overall, good experience. Nice facilities, friendly staff and beautiful igloo hotel. I thought it was weird that we had to pick up our sleeping bags and pillows and carry them to our room inside the igloo. That process could be more seamless but everything else was great!

Fantastic and magic experience.

Spennende. Utrolig og fantastisk. Må oppleves. Utrolig laget. Flotte is skulpturer

Et fantastisk hotell, en eksotisk opplevelse å bo i ishotellet. Veldig fleksibel og serviceinnstilt betjening, Sorrisniva kan virkelig anbefales!

Super lækkert hotel i fantastiske omgivelser. Servicen levede desværre ikke op til forventningerne til et hotel i denne klasse. Rigtigt lækker restaurant med super betjening.