We stayed 4 nights, and really enjoyed our stay. It is an older building, like most hotels in central Cusco, but well maintained and has great character. Central courtyard and sitting areas on every floor are lovely spots to enjoy a free cup of tea at any time. Onsite restaurant offers a buffet breakfast or packed bag for early outings. The best part was the amazing staff who were so friendly and accommodating. We were initially given a king room with a cute balcony - loved the space, but after a few hours in the room, we realized there was a lot of street noise. We asked if we could be moved to a quieter room - they offered several options and let us choose the room we liked best. Inner courtyard on upper floor was very quiet. They also helped arrange airport transfer and laundry services, and let us stay late for a very small fee, since we had a late evening flight. Would recommend this hotel to anyone!