Amerindia staff is great at taking care of any of your needs; whether it be laundry, taxi, room needs, or anything else. Rooms are clean, though I recommend dressing and packing warm when staying. Cusco can become super cold with wide temperature swings. They can get you a heater if you need without much issue, though it can still be a bit cold.
Breakfast is delicious, a wide offering with an egg prep bar. You can order them to pack lunch/snacks for the day if you miss the breakfast hours. The kitchen also offers very delicious meals for lunch and dinner.
The location is great, though it is located within an alley. I recommend you tell any navigation to go to the San Pedro market right in front. Right behind is a supermarket and on the alley is also a few restaurants.
The only con is that you are located very close to the city square and market, which can get loud at night. Pack earplugs. 😊