Excellent

The spa is NOT part of the hotel so don't get excites when you book it. This is vital biit of information is not mentioned on the expedia website nor the fact it's a buffer breakfast which was very basis

Great room, gorgeous hotel - just massively understaffed - has no one on the bar or reception.

The room was beautiful and clean with a great views . Staff were lovely Breakfast was huge 😋 great choices ... The spa was booked up didnt expect that but we will book that ahead next time we will definitely be coming back soon

Second stay and a whole much better. Breakfast excellent as ever, room facilities were in good condition, including a working fridge except for a broken window handle. Still couldn't turn the radiator off, so too hot and the Spa could be more accessible with priority given to staying guests.

Excellent hotel, huge room with separate bath and walk in rain shower. The overall room was comfortable with some nice additions such as a Nespresso machine and a smart TV. Restaurant was good, bit pricey for what it is but acceptable. Recommended!

Set in a stunning location, beautiful building but tired, with repair issues, such as bathroom sink and sash window lock, both broken. Also had problems with Key Door Pass, which had to be rebooted after several failed attempts to get into room. Breakfast superb, excellent quality but Spa booking disappointing as full and no reply to my enquiries.

No water for shower or toilet and only bottled water offered

Great food. Nice rooms.

Gorgeous manor house room overlooking gardens. Food outstanding in Fred's Brasserie. Friendly staff.

The property is a very lovely wedding venue. Sadly the restaurant team let the side down by lack of experience, slow service, lack of knowledge. The coffee at breakfast was disgusting and undrinkable. However, the wedding planners were brilliant and the wedding dinner was fab. I would definitely recommend to go here

There was so colder last night there was no heating was working also no hot water had to take showers we were fall in I'll

The room, location, atmosphere was all fantastic. The only reason I have not given it an excellent and 5 stars is, the wi-fi is not good at all - definitely requires improving on a massive scale. It would be fine if phone service was better but, due to the hotel being so high up and out of the way this is ffevtes

Restraunt staff in the evening not very accomodating if you have not booked a table in the restraunt for a specific time, this is not always possible on a business trip, I was made to eat my meal in lounge with low tables (which is not convieant for eating) as I had not booked, I sat and ate my meal in the lounge then waitied half hour after finishing my meal and watched at least three free tables in restraunt the full time I was in the lounge.

Chambre calme et confortable. Personnel agréable

Free parking friendly staff nice big spacious room in the Manor House. Nice breakfast definitey will come back again next year.

The room was modern and with excellent bathing and showering options. Spa was good and I enjoyed the experience (shame it's extra cost on top for guests). Service in the restaurant was awful and, in my opinion, purely down to the lack of staff - once the restaurant became quieter, the staff we more plentiful and definitely 'happier' - I experienced this through one breakfast and two dinner services and also the same last time I stayed.

The hotel was nice, good location and everything in great condition However, I was unhappy with the booking experience and would want to bring this to other people's attention. On your website the hotel was advertised as having a spa etc and the room I booked made no mention of that not being included. I therefore booked the room on a non refundable basis and then rang to make a booking for the spa and was told the spa was not included in the price. I was very unhappy about this as I could have booked a cheaper hotel but chose this one because of the spa. Basically, it is not advertised correctly and I was not happy, but the hotel itself and my stay generally was good

Some issues with room but staff were great in resolving this. Food is absolutely spot on.

Lovely hotel and great service