When I arrived to the hotel for check in; they gave me keys to the wrong room. After double checking with reception they indicated it was right and that perhaps the door was stuck, after trying several more times to get into my room, I was greeted by a very upset person (rightfully so) who chased me down the hall to the elevator because he thought I was trying to break in.
The hotel staff and manager were both aware of the situation, they didn’t offer to compensate or accommodate me in anyway. If I could leave 0 stars I would. Terrible service. Won’t be here again.