การให้คะแนนและบทวิจารณ์โดยรวม Melia Vinpearl Quang Binh

ทุกอย่างได้มาตรฐาน 5 ดาว พื้นที่โปร่ง วิวแม่น้ำสวย!

khách sạn ở vị trí ngay bờ sông & gần chợ, trung tâm thương mại - mọi thứ rất thuận tiện. Nhân viên thân thiện & nhiệt tình. Phòng rất sạch sẽ, tiện nghi. Lần đầu tiên tôi thấy chiếc giường rộng như vậy. Bề ngang của giường ~ 2,5m 😀. Đây là lần thứ 2 tôi ở khách sạn này. khách sạn có tặng tôi phần bánh và trái cây để Welcome back 🥰🤪

Phòng rất đẹp, vị trí thuận tiện đi dạo chợ và Vincom gần đó. Mình ở phòng thông nhau nên thoải mái, giá ổn hơn thuê 2 phòng hay thuê 1 phòng và trả thêm tiền phụ thu! Rất hài lòng!

พอใจมากกับบริการที่นี่: ทำเลดี สะอาด หรูหรา มืออาชีพ วิวสวย... สมควรได้รับ 5 ดาวมาก!

มาตรฐานโรงแรม 5 ดาวที่แท้จริง ดีมาก แต่ทักษะของสปาไม่สามารถตอบสนองความคาดหวังของฉันได้ แต่พนักงานมีความกระตือรือร้นและใส่ใจมาก ใกล้ตลาดและสถานที่รับประทานอาหาร

- việc tiếp đón: nhà mình tự đi xe từ hn, xe xuống sảnh nhưng không thấy ai đón. Chắc có vẻ bận đẩy đồ cho khách trước. Sau đó thì cũng có anh lễ tân vận chuyển đồ đạc lên phòng giúp cho. Hướng dẫn rất tận tình. Thái độ phục vụ good. - phòng ngủ (thực tế như ảnh luôn nhé): mình chọn view river: đẹp đỉnh luôn. Ban ngày chill, hay tối lên đèn rất đẹp. Mọi người nên chọn view river nhé. Phòng ngủ khá sạch sẽ. Nhưng giường lắm gối quá. Đệm hơi cao, nằm hơi đau lưng, hơi khó chịu. Mình ở tầng 18. Cực kì cực kì ồn. Cách âm kém quá. Nghe như tiếng gõ búa rầm rầm trên đầu luôn. Nên bọn mình bị mất ngủ. Khó chịu lắm. Đây là vấn đề mình khó chịu nhất khi ở đây. - phòng tắm: đầy đủ đồ. Sữa tắm, dầu gội thơm lắm. Nhưng bàn chỗ bồn rửa mặt vẫn bị ố vàng, trong kính chỗ buồng tắm phía chân trông có vẻ hơi bẩn). Khách sạn 5* nên cải thiện. tóm lại là view đẹp, sạch sẽ, nhân viên thân thiện nhiệt tình. Cần cải thiện: cách âm phòng

สะอาด พนักงานกระตือรือร้นมาก

Mọi thứ đều ổn trừ vị trí. Khách sạn ở quá xa bãi biển và trung tâm ăn uống hải sản. Mỗi lần đi tắm, đi ăn, đi dạo phố biển đều phải gọi xe taxi/điện trung bình 70k/lượt

Chúng tôi đã có 1 kỳ nghỉ rất tuyệt! Các bạn lễ tân rất chuyên nghiệp về việc hỗ trợ mọi thứ

Chúng tôi đã có 1 kỳ nghỉ tại đây rất thoải mái và sang trọng với giá 1 đêm chỉ 1 triệu

เป็นโรงแรมที่ดี สระว่ายน้ำสะอาด. พนักงานมืออาชีพและกระตือรือร้น

โรงแรมมีการตกแต่งภายในที่สวยงาม และพนักงานก็ช่วยเหลือดี มันสะอาดและเงียบสงบ ไฟในห้องสว่างพอดี

From 13/02 till 17/02 total we have booking 12 rooms in this five star hotel. Because our itinerary has changed, we want cancel one room on 17/02. But the manager did not explain or express sorry after hearing this. It just told us strongly that if the payment has been made, there is no refund! The manager's attitude quite unreasonable! I also want to say that as a 5 star hotel, it doesn't serve razors. We booked view rooms. But the glass was stained a lot, which was pretty bad. Worse is breakfast, not up to the standards of a 5 star hotel at all. Except simple porridge, fried rice, noodles, salad, you have no other choice. So bad experience in Vinpearl!

ตั้งแต่วันที่ 13/02 ถึง 17/02 เราได้จองห้องพักทั้งหมด 12 ห้องในโรงแรมห้าดาวแห่งนี้ เนื่องจากแผนการเดินทางของเรามีการเปลี่ยนแปลง เราต้องการยกเลิกห้องพักหนึ่งห้องในวันที่ 17/02 แต่ผู้จัดการไม่ได้อธิบายหรือแสดงความเสียใจหลังจากได้ยินเรื่องนี้ มันบอกเราอย่างหนักแน่นว่าหากชำระเงินไปแล้วจะไม่มีการคืนเงิน! ทัศนคติของผู้จัดการค่อนข้างไม่มีเหตุผล! ฉันอยากจะบอกว่าในฐานะโรงแรม 5 ดาว มันไม่ให้บริการมีดโกน เราจองห้องดู แต่กระจกมีรอยเปื้อนมากซึ่งค่อนข้างแย่ ที่แย่กว่านั้นคืออาหารเช้าไม่ถึงมาตรฐานโรงแรม 5 ดาวเลย ยกเว้นโจ๊กง่ายๆ ข้าวผัด บะหมี่ สลัด คุณไม่มีทางเลือกอื่นแล้ว ประสบการณ์ที่เลวร้ายใน Vinpearl!

Bộ phận lễ tân cần được training lại kỹ năng giao tiếp với khách. Nói chuyện trả treo với khách, bất lịch sự. Còn lại tất cả đều ok

Khách sạn có view rất đẹp (nên chọn view sông), vị trí rất tiện gần các điểm tham quan trong thành phố, gần bãi tắm Bảo Ninh (ok hơn Nhật Lệ). Đồ ăn ít món, không ngon lắm so với các Melia khác cùng hệ thống, đồ đạc cũng bình dân hơn, dọn phòng không sạch lắm. Được dịch vụ bể bơi và sauna khá ổn. Nhân viên vui vẻ, thân thiện, cho mình nhận phòng cực sớm do mình đi tàu nên 9h đã tới, 11h được nhận phòng. Có thể hỏi nhân viên chỗ thuê xe máy giá rẻ, xe ok.

ห้องใหญ่และสวย โรงแรมอยู่ใจกลางเดินทางสะดวก อาหารเช้าที่ดี

Đồ ăn sáng ngon và đa dạng , nhân viên cực kì dễ thương . Phòng mình book khá to và rộng . View ngắm biển và thành phố đẹp . Sẽ quay lại nếu có dịp.

ห้องพักสะอาด พนักงานเป็นกันเองมาก แต่แอร์ไม่แรงเลยทำให้ห้องร้อนไปหน่อย อาหารเช้าก็ดี

พนักงานน่ารักมาก อยู่ตรงกลาง ไปไหนก็สะดวก บริการดีมาก