Amazing staff, great shows

The staff was amazing!!! The beaches were beautiful!! Leroy was the lifeguard at the quiet pool and was so accommodating, helpful, kind and kept the pool in pristine condition!!

Such an amazing hotel with so much to do! The food is wonderful. The staff are so helpful and nice. The experience was amazing. The photos being taken on resort were so nice and Alex our photographer was great! Overall it was an amazing experience and would definetely come back !!

It’s a very clean an relaxing staff is so pleasant an welcoming 10 /10 they are on point

You really don’t have to leave the resort unless you want to. Everything you need is there. The nightly entertainment was great. The food and drinks were great! The staff were friendly and helpful. No complaints at all.

I love how clean the hotel was. I love how nice and helpful the staff was. I love everything about my experience at the RIU. The food was the only thing I would complain about.

This was my second in Jamaica with my family

The walk from the rooms to the front desk and restaurants could be a good walk for those who might need help

The food, staff and beach were excellent! Can’t wait to return!!!

Rooms were clean and well lit. Property was clean, the buffet food was delicious!

First of all, because I booked my trip as an Expedia package, the hotel was unable to provide airport round-trip transportation. As a result, I had to spend an extra $240 on transportation. Second, I had to wait two days just to make reservations for the restaurants. I explained to the staff that I was only staying for three nights, but they were not able to help, and the manager was unavailable. Third, the rooms were hot, and the towels had an unpleasant, musty smell. The highlight of our stay was meeting Natasha at the Sports Bar. She made our mornings delightful with her warm hospitality and delicious coffee. She truly made a positive difference in our experience. I sincerely hope RIU Negril takes steps to improve these issues, as the resort has great potential.

Well kept property with great views of the area. Lots of lounge chairs at the pool and beach so we are always able to secure a spot. Would have liked hot tub available for evenings or just in the spa. Pools closed early at 6pm which seemed kinda early. Steakhouse restaurant was especially good.

This resort was amazing, the staff were super courteous and always will to help. The room we always clean and is was not over crowded. We will definitely be back.

I highly enjoyed the experience. The grounds were beautiful and well cared for. Staff were responsive and addressed any issues that arose. The entertainment team was awesome! The nightly shows were highly anticipated and very professional! I loved the variety of foods at the buffet and appreciated having Jamaican food choices at every meal. More vegan option could have been provided, especially at the a la carte restaurants, and more transparency around costs, specifically using the phone to make local calls. This was unexpectedly expensive and it would have been helpful to communicate the rate for using the phone in our room up front.

Great

Breakfast was the best meal of the day. The staff was very friendly. My husband is handicapped, and we were on the second floor of building number 4. This did not work well for us as we were very far away from the pools and restaurants. The bartender O'Neill was very friendly and helpful.

Location is beautiful! Clean and comfortable! Just didn’t like they closed all the pools by 6pm and open the restaurant by 6:30 by appointment only and it’s really difficult to book anything!

Love this place! Staff were amazing

Wonderful experience

All around great resort with a clean beach. Everyone was friendly and we had a great time. Best advice is to book your signature restaurants two days out and in the morning. They only book two days out and fill up by lunch time. All done through the app so pretty easy.