Bon emplacement, chambre confortable, petit déjeuner varié et de qualité, personnel accueillant, je recommande sans hésiter

Room service was great, location excellent, breakfast was quite good compared to Europe.

Bon emplacement, accueil agréable et professionnel, propre, petit déjeuner de qualité, chambre spacieuse, confortable, calme, ce n’est pas mon premier séjour dans cet hôtel , je ne suis jamais déçu

Alles ist gut verlaufen. Ich habe schnell und bequem eingecheckt, das Personal war höflich und hat alles erklärt. Vielen Dank!

Hotel located in downtown near all attraction and services such as Gallary mall and restaurants plus the old city together with the freedom square. It’s perfect . Staff very good welcome and friendly. But the lobby looks too old needs to be upgraded and light fixtures. Regards

Excellent hotel - outstanding staff, very clean, comfortable and spacious room, central location

Odalar beş yıldızlı otele göre temiz değildi havuz ayrıca pisti

Lovely place , staff were nice . Great view from the hotel room

Parfait

部屋も清潔で広く近くに観光地やショッピング、レストランも沢山あり素晴らしいホテルでした。朝ごはんのビュッフェが豪華でした。

hotel tem uma ótima localização, numa transversal da Freedom Square. O quarto é confortável. Possui vários elevadores. O hotel é um pouco escuro, creio que por causa das madeiras utilizadas na decoração. A recepção foi bem receptiva e tivemos um check in antecipado sem problemas. O café da manhã é OK. Sempre lotado. Não possui máquina de café expresso. Aliás vi duas que não estavam funcionando. Leite quente foi problema todos os dias, já que colocam apenas 1 bule relativamente pequeno, para a quantidade de pessoas no salão. Outra coisa que não gostei foi sempre ter hóspedes, em sua maioria chineses, deitados dormindo nos sofás da recepção. Não causa uma boa impressão ao entrarmos no hotel, e ficamos sem lugar pra sentar enquanto esperavamos por nosso guia. Creio o hotel deveria ter regras mais rígidas quanto a isso. No mais, gostei do hotel. Tem lojas, supermercado, galeria subterrânea, metrô tudo perto. Poderia sim voltar a me hospedar num futuro.

It is not a really 5 stars hotel- the gym and pool are so tiny , that I ,d define them as a fake. The facilities are weared off ( stand of shower was broken , elevator and coffee machine were out of order). Breakfast was not at the level of 5 stars hotel. Cleanliness was far from OK both in the rooms and in restaurants , pool and gym. I ,d not recommend it to my friends

O like the place

It was a perfect stay at this wonderful hotel for my 50th birthday. The staff was so welcoming, warm, and friendly. They even surprised my with a special Gerogian cake for my 50th birthday. The room was spacious and clean. The free water was a plus. I would recommend this hotel to anyone wanting to travel to beautiful Georgia! Thank you to the staff who really made my birthday extra special.

Very expensive for the service you get.

I wish I stayed longer to take advantage of everything the hotel had to offer. Most of my time was spent helping my brother prep for his wedding.

The hotel was at best okay. The rooms were decent but maid service was sloppy. Breakfast was disappointing for a five star hotel. Staff generally was not particularly friendly and did not make any real effort to serve. Three to four star service at five prices.

Banyoda onceden kalan

We stayed for 7 nights. The hotel has potential and a good location, but there are many areas that need serious improvement. Before our arrival, I emailed the hotel to ask about airport transfer. Unfortunately, nobody ever replied. The room itself was spacious, quiet, and the air conditioning worked well. However, the window only looked out over the lobby area, so there was no natural light or outside view. The pillows were very large, hard, and uncomfortable. The bathroom was the biggest disappointment. The door didn’t close properly, the plastic shower screen was far too short (ending about 50 cm above the floor), and there was no step to separate the shower from the rest of the bathroom. This meant the bathroom flooded completely on the first night, and the wet floor became extremely slippery and dangerous. After that, we resorted to showering in the gym facilities on the first floor. To make matters worse, the shower drain gurgled loudly at nights, filling the tray with foamy water, seemingly coming from other rooms. Breakfast offered a wide choice, but the quality was very low and the menu repetitive. The coffee machine was broken throughout our stay and could only be operated by a staff member using several tubes, which was very slow and created long queues every morning. The last straw came on our final day. After returning late from a tour, we wanted to sleep in before our late flight. Despite locking the door and hanging a "Do not disturb sign" a member wa

Great hotel, love it. Location is amazing!