The hotel is in an ok location. Staff, mostly, is great. Peter especially was so very helpful and kind. The Lighthouse Restaurant was very good and really took care of my gluten free requirements. The two problems were significant enough that I cannot recommend this hotel, nor would I choose to stay again. First, the heat. The hotel is unbearably hot and there is no way to cool the room. This is not acceptable for a hotel that claims 5 stars. The second issue is the smoking. Smoking is allowed on the terrace of the guest rooms. This makes the terrace unusable for non smokers. The people next to us were such heavy smokers that we could not even open our terrace door at times.

It was an amazing stay, everything was great!

Evet

Room was elegantly designed with really useful spaces. We had 4 massive checked bags (35 KG each) and the closet area accommodated them nicely (not unpacked). The staff were each exceptional and seemed to actually care about what you may want, anticipate your needs and offer help before you ask. An exceptional experience, we hope to be back, our stay was too short!

Sono rimasto piacevolmente soddisfatto da tutti gli aspetti, una attenzione per il cliente impeccabile, dobbiamo dire tutto davero perfetto, consiglio tutto da alloggiare questo hotel. 值得一提是大堂经理非常热情，让人留连再入住。

Espectacular

La vista, la comida , las habitaciones todo espectacular

The room was very nice: large space and sheets changed regularly. The dining options were very limited as the beach restaurant was a huge disappointment: the worst seafood in 3 weeks in Croatia/Montenegro and with a limited choice. The Lighthouse restaurant was better but still under par for a 5-star. Over $50 for a Campari and spaghetti dish is hardly value for money. The ice cream served by the restaurant was the size of an egg! Not even an ice cream scoop! The breakfast buffet was average. All in all, the stay was underwhelming but for a couple of staff who went the extra mile. Location is challenging without a car unless you are willing to spend $50 round trip on taxi to Kotor. The local bus was erratic: didn’t turn up at all one day.

30 minutes from old town Not too much to do around the hotel but taxi is easy Beautiful facility and staff went out of their way

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Spa experience was disappointe

If I come to Kotor again I will definitely stay at this hotel . Spent 5 days here wonderful staff , spa , beautiful views from our room and great breakfast . Wanted to watch a football match not available on our tv in the room , they connected us to a cable tv station on the terrace … great pools for swimming also .. thank you to Hyatt Regency in Kotor

Everything was great from the min we arrived with an excellent welcome

Beautiful views and good hotel. Very overpriced for what the hotel is. We travel a lot and know what a hotel in that price point should sort of be like. We can’t say anything negative as we really used it to relax for 3 days. We spent our time at the beach most of the time as the pools were freezing. Staff was very nice and the hotel was very clean. I will say you’re really paying for the views and the clean beach. Waking up to that view justifies the price in a way. Also very good water pressure.

Nice hotel, a busy chain, clean, close to the beach, good breakfast, very good service,

We had a wonderful stay for a friend's bachelorette. The property and beach is stunning.

Muy buen hotel y servicio

Beautiful property right by the beach with great amenities. The staff provided excellent service.

We stayed in a two bedroom suite which was perfect for our family and offered amazing views across the bay. The hotel is modern, very well maintained, and set in a beautiful location. The pool and beach areas were excellent. They were always clean, never overcrowded, and we could easily find sunbeds whenever we needed them. The staff around the pool area were particularly kind and really looked after us, which made our stay even more enjoyable. The overall atmosphere is calm and relaxed. While there is not much going on for children, we really enjoyed the peaceful setting and slower pace. Food and drinks at the hotel were very expensive, even compared to some of the top restaurants in Port Montenegro. Although the location is stunning, it is a little out of the way. You will need a taxi to reach Kotor or Port Montenegro for dinner, which typically costs between 20 and 30 euros each way. Overall, we had a wonderful stay and would definitely return. The only negative was that the reception and concierge staff were often distracted by their phones, and other staff walked past guests in the corridors without so much as a greeting.

The property is managed by an army of interns, well meaning but not what you expect from a quality property. Poor service, inflexible options at restaurants ( can’t swap a sauce in pasta), average food quality. Normally a 5 star property is more flexible in restaurants/ cater to vegetarians, but when all you have is interns I guess they have to follow a cookie cutter approach