War alles prima - einfach aber gut

Close to everything. Friendly staff. Only thing was that my suite said there was laundry inside but there wasn't. That was OK though. I'd recommend this place

Very modern and sleek place. Well located. Nice breakfast area and decent gym. Recommended!

Excellent stay, highly recommend.

Seinat was extremely helpful at check-in. Room was spotless. Would definitely recommend and visit again. Thank you.

Was a good location 2 mins walk from Aldgate East station, lots of fast food and a couple of supermarkets near by which for self catering was good. Kitchen was stocked with all you need to keep yourself fed for a few days. Room itself was OK, good condition, clean and functional, what you expect from a good hotel in London with a good sized room. I was in room 1105 and I was pleasantly surprised on the room size but bed was a little hard for me and the AC wasn't in cool mode which was a little warm in the room. Breakfast was nice, not the usual English hot breakfast but meats, boiled eggs, salmon, avocado, fruit, croissants, cereals, baked beans and has browns so somewhere between continental and English... everything you need to please all. Very clean and well looked after and a great view and good coffee to start the day

We stayed in the penthouse for a two night stay. As the weather was very hot air-conditioning was needed after having the air-conditioning on there was a puddle of water on the floor in the kitchen right by the front door to the apartment unfortunately there is no Phone in your room and being on the 20th floor you have to contact via an AI assistance QR code. I logged the report and the AI suggested the maintenance team would be with us I put towels on the floor after an hour. I called again the AI team and they again said the maintenance team would be with us by then got a saucepan and put it under the leak as it was getting worse after staying in our apartment waiting for maintenance nearly 3 hours later the maintenance man came and looked at the air-conditioning unit to advise us it needed substantial work he apologised and said we should be compensated as it was a health and safety risk with towels and saucepans on the floor also as the front door was where the leak was you will be walking straight into the leak when you walk in the door. Since checking out the front of House Team did not ask how ask how asked they had been so I made sure I explained the situation and they disregarded it with no apology. I have since sent three emails over the course of a week and only had one response back which advised they were looking into it, and that was the day after I sent the first email the customer service is unfortunately minimal.

Nice hotel, stayed when it first opened and think it is also reasonably priced for London!

Clean room with great amenities.

Clean, friendly staff and great value for money

Honestly it was amazing, the room was perfect with fantastic views over the city and the service was exceptional.

New and comfortable hotel. I’d stay here again.

Amazing. Everything was organized

Stayed for a week with my husband. The hotel is nice and modern but the rooms are pretty small. Had issues on multiple days with the wifi and made several complaints. Our refrigerator wasn’t working for 4 days, come to find out it was not turned on. We had food go bad inside it. Appreciated the free room upgrade as it gave us more space, however the new room lacked the washing machine we were looking forward to using. Breakfast options were good and was reasonably priced as well.

Lovely property. Very clean, and a nice sized apartment. Great views from the 15th floor. Close to aldgate east station.

Deilig med kjøkkenet hvor man kunne lage enkel mat selv. Bra med vaskemaskin. Litt bråkete med brannstasjon rett nedenfor, men ingen krise. Flott beliggenhet, kort vei til tuben og gode spisesteder rett i nærheten.

Fantastic hotel. Everything is brand new and very clean. Comfortable bed and a really handy kitchenette.

Bra och trevligt boende med närhet till T-bana och bussar

Our stay was a mixed bag. On the pro side, staff were kind & quick w/ requests. In person check in was quick. The room was clean & quiet for London. Breakfast was convenient albeit w/ limited choices. Coffee & tea were available all the time. Now for the con side. Not much technology worked. When I booked, I was sent an offer to upgrade to a 2 bedroom. I accepted as my sister & I were sharing; 8 hours after checking in I finally received notice that the 2 bedroom was unavailable. I was sent a QR code for check in that didn't function & a separate link that should have sent a 6 digit code for email verification but didn't. The TV didn't appear to be connected to the internet & also didn't have a lot of useful info. It would have been nice to have a physical copy of hotel/room info. The dishwasher at one point would not turn off, making loud noises. When we first contacted the staff they said they wouldn't be able to do anything until the next day b/c the maintenance man went home. When pressed, they said they could turn power off to it. Unfortunately as we found out over night, that also turned off AC during record highs. Other cons include the shower shooting ice cold or burning hot water occasionally, presumably when someone flushed the toilet. My sister was going to sleep on the pull out sofa but we found no linens when we arrived, irritating when we just wanted sleep. So as a whole, I wouldn't return but it wasn't terrible, just unorganized and sometimes frustrating.

Alles super