Booked on the day and all emails and text are not set up for this. Not receiving check in details. Phoned the office and she was rude just telling me it was my fault and I should read the email sent. Despite not receiving this ??? Finally after an hour I gained access. Very disappointing. Getting a refund was equally frustrating. Very poor service, needs to employ better cleaners

Room was clean with good facilities (everything you would expect). I was disappointed that I had to pay a deposit and was only informed of this the day before which meant I had limited options, if I had known I would not have booked. Once I got my head around the room key app, I found that it worked well. My room was right next to the entrance and my room door rattled every time someone entered or left the building which was very frustrating.

Walls are paper thin and a lot of admin to do to actually get sent virtual keys etc. for the price better off in a mainstream hotel to be honest.

The room was quiet clean, spacious and cozy. Had all necessary kitchen utensils. The shower room was clean.

Nice place to stay.

Really good stay clean and easy

Good service

Found the property in good condition. However was very hot had windows wide open at night 30nov

Everything was peaceful and perfect

No towels in the room. Entrance took a while to work. It is not made clear the deposit will not be returned unless you provide them with your bank account details again.

Rooms were clean, well equiped. But the main door was harsh to close and open and would make some good noise. Hope it will get sorted.

The apartment was great. The only thing that could be improved were to warn at booking time that the digital key would not be "released" until you paid a damage deposit of £100 which required a lot of stress when you just want to get access to the property. I was very close to reporting the property as a scam and re-booking because the key did not come into the app. It was only when I saw an email from the apartment that I found out the need to pay the damage deposit for the key to then be released.

Appartment was clean and quiet. Seemed to be a lot of vans in the car park (trades people?). Bed comfortable and good shower..Convenience store around the corner, and a couple of takeaway food places

No toilet roll had to go over the road and buy my own. Tobacco on the pillow Hairs on the pillows Main entrance door slamming for 12 hours throughout the night and being located right next to it was not ideal. Walls marked and stained throughout the room. Front entrance fire door self closer not working correctly, fire and safety risk. Other rooms showering throughout the night, and with no insulation around the soil pipe. All you can hear is the water splattering inside the pipe. False fire alarm activations for 30 minutes

The apartments were easy to find and once we had sussed out the Pockit Pass system access was good. The interior is very dark - black walls in the communal stairwell. Our room had purple walls AND ceiling and dark green curtains and then dark kitchen cupboard doors. It all felt very oppressive. The room was adequate, with a good kitchen area and lovely shower room and for the price we would use this again but maybe specify no purple, or bring head torches

The accomodation is conveniently located for all activities around Coventry, and home away from home. Once you’ve stayed once, it becomes first choice. They could however improve services for guests staying up to a week, by cleaning, changing sheets, and supply of toilet paper at least every 2-3 days.

I'm very happy to visit sky sity apartments

We really enjoyed the saty, beautiful place and affordable price

The checking in process was not for me, downloading apps, pass keys etc, and it was just noisy.... The shower was great the amenities were great the bed was great, still haven't received my damage deposit back after 2 weeks which is just rubbish!! When you stay overnight on a business trip you don't want hassle, unfortunately Sky City is a hassle.

The property was fine. The room temperature could not be adjusted, and the weather was very hot; we did not like sleeping with the windows open, as we were on the ground floor. This made our sleep uncomfortable. Everything else was great, and it suited our short stay needs.