The room was tidy as expected, but it was not clean. I have pictures of mold in the shower, hair left around, stains in the bedding, dust accumulation, oily and hairy film on the pool water surface etc. I just want the cleaning fee refunded as the room was clearly not cleaned properly and they said I took too long to ask even tho I have picture evidence (and I’m sure their rooms are like this all the time even now). I asked a couple weeks after the stay because I was there on a tight schedule and did not have time to be switching rooms or hunting anyone down.