Overall was good. Food service poor. Waited an hour for dessert before cancelling. Asked 3 times for the bill before it arrived

Nice

The room was lovely and clean and the extra bed was made up. I had alerted them previously that our daughter had not been included on the original booking and they weren't aware of this on checking in. Most of the staff were very courteous. Our TV didn't work particularly well and at one point our room card didn't work. We were told to whatsapp the hotel. The first time this worked very well but it didn't the second time so my husband had to go down and rectify the entry card problem. The restaurant was lovely and the breakfast had a very good offering. The gym and pool were also very good, despite the jacuzzi not working. All in all a good, well located and very reasonably priced hotel.

Nice room and staff

Room was nice and clean and staff was nice, but had to wait almost two hours to check in as rooms wasn’t cleaned

Room spotless, excellent sound proofing with regards to the train station, great size, lovely big shower, breakfast excellent and very helpful friendly staff. The location is perfect for Cambridge, being right next door to the train station and only five mins and you are in the town centre!

Stay at the hotel quite often when travelling to my tattoo artist. Always a great stay, comfortable rooms, great breakfast choice and easy to travel to whether by rail or car.

깨끗해요

If breakfast menue changes day day day, it will be perfect.

easy access to the station

客室内の机に電源コンセントが欲しいです。テレビの電源を入れるたびにチャンネルを選びなおす必要があるのは不便です。シャワーの水圧が弱い。シャワールームと洗面所の間にカーテンなど仕切りが欲しい。なお、清掃や食事やスタッフの対応は良好でした。

Room clean. Woud have been 5 but we booked for pool, only to be told when we got to property it was closed for product added to pool. We had called 2 hours prior to booking to make sure it would be open so sho

It was fantastic no complaints

Room was modern, clean, practical, had everything you needed. Except there was no bottled water in the room we had. Rituals shampoo etc which was a nice touch. The spa had a lovely swimming pool, but unfortunately every single locker was broken in the changing rooms, the showers around the pool didn’t work and it would be nice to get complementary slippers for spa users with access. The showers in the changing rooms were not much better either, clean and tidy well kept but the showers stay on for no more than 5 seconds - which needs improving. I think they would also benefit from having a swimming costume drying machine in the changing rooms or offer bags for wet suits - this is a standard in all spas. I also think with the price of room rates people staying should receive a discount at least on the parking, or be allocated 24hrs free as a gesture. Overall the stay was pleasant, what we needed, and it was very comfortable.

Amazing stay and great room! Only issue was that we utilised the gym facilities and the dumbells left metal splinters in my partners hands!!! We had to spend a fortune on ‘home remedies’ to remove them, and when we informed the reception they didn’t seem overly interested. He is still having issues with some of the splinters, and will likely have to seek medical assistance to have them removed. This is an issue with low quality equipment, so very frustrating for this to happen at the hotel. The other facilities were great and well maintained.

Lovely place, staffs were very friendly, rooms and washrooms are very clean, breakfast was delicious.

ALL VERY GOOD!

Having stayed at the hotel many times, I always enjoy returning here. The sofas could be reupholstered. Disappointed that there was no complimentary water in the fridge. Otherwise, the usual warm welcome.

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The staff are amazing 👏, always ready to help.