Amazing and everything was excellent

Nytt och fräscht hotell med underbar pool och gym på taket. Frukost helt ok. Vi skulle bo här igen om vi kom tillbaka till Tulum.

Beautiful decor in the lobby area- however: Our room was smaller than a dorm room with a shotty Murphy bed as hard as a rock. The pool was ice cold with a view of unfinished abandon building. Breakfast and service was good. Hotel charges a “destination fee” which adds significantly to your room stay cost and it’s just pure profit and false advertising that it’s not disclosed when you book but just added on when you check in. Not a value and would never stay again. Location is ok.

Let’s start with “it is a micro hotel” meaning that rooms are way smaller than average… Nevertheless, the staff will do anything to accommodate you. Rooms and facilities are extremely clean and staff are one of the best I’ve experienced in many trips. Servers are top notch, especial marks and praises to Marcos and Javier, those guys hustle to deliver you the best of the best, both super friendly and always happy to help. Parking is convenient, private and secured. I rented a vehicle for the convenience and price when comparing to private transportation, not that you would need it once you get to Motto. A gym on location, a proper gym that it is clean and with attentive personnel. A pool lounge on the top floor that will provide peace and quiet. And just at the door, bike rentals, and tons of restaurants, all in 10 - 20 minutes walks. Not a family hotel, singles and couples at most but… It will be a very pleasant experience… I don’t think you would be disappointed. Thank you to each and every one of the employees at Motto, you all deserve a raise!!! Keep up the good service, the smiles and attention to details. I hope I can return soon!

Best hotel to stay in Tulum City! Wonderful staff! Amazing atmosphere! Safe environment!

Hospedagem perfeita. Colaboradores do hotel muito bem treinados, café da manhã ótimo! Quartos e áreas comuns do hotel bem limpos.

Hotel is in perfect location if you want to experience the beach and the town. As we found out if you stayed in the beach zone we don't think we would have been able to enjoy the town and all the great restaurants as much. The gym and the swimming pools were really nice as well.

Todo estuvo muy bien como sugerencia deberían tener cafetera y agua en la habitación, ya que tiene que bajar uno por agua

Very good for the price I paid

Habías servicios bastante cerca de la propiedad

Vi hade det jättebra, bra gym och rooftop pool! Trevligt och rent, cykel ingick för att ta sig runt:)

No fue la estancia, si no que dure 6 días llamando por teléfono a las instalaciones y nunca recibí una respuesta pedí a la aplicación que me apoyara y supuestamente ellos tampoco recibieron respuesta alguna

Second stay here and will return. I love the location, cleanliness, walkability, rooftop pool, staff, and bikes. complimentary

Hotel is dirty Front desk is terrible Drilling in the middle of the night

El personal fue amable y el cuarto es muy lindo, sin embargo; nos tocó la mala suerte de que no funcionaba bien el aire acondicionado y las camas no son tan cómodas

Amazing hotel , modern esthetics super clean and centrally located , had everything that you could need . Bike rental , close to restaurants and supermarkets. Friendly staff

Très bien !

Great

El personal las instalaciones todo estuvo genial

Comme on aime