Very clean, super friendly staff, amazing tub, terrific castle views and a great nights sleep. Thank you!!!

Lovely staff but shabby hotel. We loved the location but the room was very tired. Good price so we were satisfied. The staff were all kind and helpful.

The Hotel is quite tired in terms of amenities. The room looked really nice when we checked in (Traditional English Vibe), huge bathroom, tall ceilings. However, The bath didnt run properly, there was a continually leaking tap which disturbed our sleep, the sink pipes made a really high pitched squeak until we ran the tap for a bit (this was throughout the whole night). The shower is absolutely huge but the shower head is a single, fixed one which jetted water at a completely unusable angle (also annoying for women wanting to keep their hair dry). The double bed was two singles bumped together and the curtains didnt close properly so there was blinding light from quite an early hour. Having said this, the staff were excellent prior to our arrival and we quite easily arranged for a late check out at no extra cost. We only stayed for 1 night so didnt bother to complain or ask for an alternative room but I definitely wouldnt stay there again for the cost of a room. It's a great central location for wandering around Windsor but that's about all.

This is a beautiful looking hotel in prime position for the castle, town and river. My room had a fantastic view of the castle, but was a little tired. The bathroom was in a similar condition with a leaking tap. Unfortunately the hotel is very noisy and you can hear people moving around. I could also hear various bathroom extractor fans which were very loud.

Clean and tidy room warm shower and comfy bed

The communal areas of the hotel were okay and clean, but the room I was given was VERY tired and dated and very much overdue in terms of redecorating, needing new flooring and needing new bathroom fittings. The bed was not the greatest and seemed to have a spring or piece of metal sticking through the mattress at the end, which I kept catching my feet on. (Painfully!)

Amazing location right opposite Windsor castle, price was good. But room very basic and some of the repairs were terrible.

A very good, central Windsor location opposite Windsor Castle. Entrance was not very apparent as a Hotel Entrance. Check In was OK but basic. The rooms are in need of a major renovation, whilst acceptable needed a lot of repair and modernisation e.g. worn out carpets, paintwork badly damaged, bathroom in poor condition although good shower . The bed was just adequate as a double, but small. Wi-Fi was good, TV good size and OK if you could work out the channels.

Hotel was in a good location. Property is old and in need of a renovation Rooms smell of mist. Beds need replaced

Perfect location, my room faced the castle so well worth it. Easy check in and out. Clean just tired.

Property was excellent. No hot water. Light above bed annoying.

Excellent location plenty of opportunities shopping site seeing ect

Fantastic view of the castle. Sofa not good for sleeping.

Nice staff Hotel is nice but needs updating

Clean room and well located

Hyvä sijainti,museomainen hotelli. Vähän nukkavieru mutta sympaattinen.

Room was v dirty w toe nail clippings on the floor by end of bed that stuck to my feet. Room next to back exit by Wagamama & had homeless people sleeping on back stairwell. Felt unsafe and slept w a chair against the door. Stayed here a few years back so idk what happened to the place.

We asked for upgrade and we had the balcony room looking over Windsor castle for trump’s visit.

Great location in the center of Windsor overlooking the castle. Easy check-in. Room is large and comfortable. It could do with a refresh and for sure a new mattress. But for the location and price is was great.

Great location! Convenient to get around to everywhere