The staff was extremely helpful and friendly; we thoroughly enjoyed our stay.

The place needs updates carpet was so old, but staffs are great.

Very Good

While Chestnuts is a good value for expensive Bourton-on-the-Water, the accommodations were somewhat disappointing. The location is terrific and the breakfast was tasty, but there is minimal hospitality compared to other places we stayed across England. The room was a little dated and the bed wasn’t our favorite; and the shower temperature was hard to fine-tune; it was either hot or cold.

Nice old building. Handy to everything. Nice staff who were helpful. Excellent breakfast. My room was spacious,

The property was in the town centre and close to the river, Birsland the motor museum, plenty of places to eat out. However there were stairs to climb, awkward for my sister in law. The rooms were adequate but the building was dated. The staff however were excellent. Mandy (?) was brilliant, friendly, helpful even though she was always busy she found time to talk and tell us about local places.

A lovely property and wonderful service.location was perfect. Our only grumble is the shower. In our opinion it would suit better for the shower head to be mobile rather than a fixed head. Also the flow was not great. Everything else was perfect 😄

Small bed

Very old building. So old musky smell. Tiny bathroom. No air con. Service and staff were super friendly and helpful. Breakfast was good. Location is good but would find some where a little more updated.

The hotel was located right on the Main Street and o we looked the river, that’s fabulous. The room was nice BUT NO A/C and our days and nights were in the 80s! The breakfast was lovely and a full English breakfast. They only have 4 parking spots, so beware! Parking every 90 mins was tricky. But after 6pm, shoppes closed. Must move car 8am! So, travel by train, then do the hiking. It worked out and we have a fabulous time

Great stay and good location.

What I liked about this property was that it was right in the centre of Bourton-on-the-Water. What I didn't like was the accessibility to the limited & very compact parking area to the rear of the building. Parking in this location (if not in the B&B parks) is either expensive, restricted or non-existent. Also, on a busy Saturday (when we checked in), with so many tourists in town, the lane to the rear of the building was completely filled with people, making it impossible to identify. This was a hard property to locate (on a busy day). On a week day, this may be a completely different situation. This was the smallest room we had during our month long trip around the UK, and had minimal power outlets. The property is old, & to a certain degree, poorly maintained. Room wasn't very big - our one suitcase had to squeeze in between the wall & the corner of the bed - I had to step over the suitcase to get out from my side of the bed. Bathroom was also very compact and the shower door leaked every time we used it, no matter how careful we were. Passageway to our room had a funky smell about it, that multiple reed diffusers were used in an attempt to camouflage. This just made it worse. In making this comment, I must admit we did not complain about this at the time of our visit. On the plus side, bed was nice and comfy. It was quiet. Breakfasts were good & we had lovely chats with our fellow guests. Lots of options for evening meals within walking distance.

An absolutely lovely few days, perfect location with a very warm welcome from our host.

Breakfast was lovely also,Would definitely use again. Small but perfect for us two.

The hosts were absolutely lovely and made the stay so special, even leaving a special hamper as it was my wife’s birthday! The B&B is perfectly placed right in the middle of the village and the rooms were lovely.

There were no problems we loved it.We will stay again hopefully longer

The B&B is lovely and cosy and the staff are fantastic. The main entrance was tricky to find and parking was a bit unclear. Although I received information about 6 parking spaces available to guest prior to arriving, they were not that clear on the day. We ended up parking elsewhere. It's not a massive issue but be prepared to pay around £10 per day. Our room was beautifully decorated and had a small shower/ toilet. The building is about 300 years old so do not expect a brand new facilities. It's charming and cosy but it is small. The room was warm and clean. You need to order your breakfast the day before and select one of 4 options at one of 3 sittings. You can choose between porridge, banana bread, granola or Full English and you book your table for 8.30, 9 or 9.30am. In addition to your choice you can have plenty of toasts with jams or marmalade, Weetabix, cereal, coffee, tea, orange and apple juice. The dining room again is cosy and there is not a lot of space with the tables big enough for only two people We had full English and it was delicious and very well prepared. All in all, a lovely place but if like me you enjoy space, you might not be 100% comfortable... My wife liked it for more than me so it shows that opinions are very subjective.

Excellent location with a comfy bed and lovely breakfast!

Good central location. Room in need of general renovation. Minimal interaction with staff. Breakfast was ok and placed at the table, everything else was self service, find your own cutlery, hot n cold drinks etc.

This hotel is the best location in Bourton. Centrally located on High St. Price was good. Parking was surprisingly decent - this is always going to be hard in the Cotswolds but they did have several parking slots. Room was clean. Downside was the shower door was broken and overall maintenance could be better.