We arrived early in the morning (4am) and were told we had no reservation and all the rooms were booked. After a long conversation providing our expedia reciept they finally accepted our reservation and we found the hostel mostly empty. Checking out early the hostel receptionist was not there to let us out for our per hop bus (possibly asleep somewhere). Overall the day-time staff were plesant but the night-time staff was very poor.

Good location, close to the main square. Security was good, room locked and lockers provided. Bed was comfortable and warm, shower was hot and breakfast was okay. Serious plumbing issues - one toilet blocked up and then had hot air coming up from it. The other toilet had no water coming out of the taps and no toilet paper. Couldn’t get the football on the tv. 3 people tried to change the channel to get it but it wouldn’t change for some reason.

The hostel has a very good location, the staff is friendly and helpful, the roof terace is amazing and breakfast was good too. The only downside is the noise coming from all angles.

Juan and Sandra were very helpful, Juan checked me in late At night and Sandra sorted my travels tickets. Breakfast was very good on an excellent roof terrace

We loved this place from the moment that they let us check in early from our overnight 10 hour bus ride! Friendly staff, great hostel vibe, yummy breakfast with a gorgeous view of El Misti from the rooftop terrace! Great location near the Plaza de Armas!