Good place

I love that is quiet and peaceful walking the trail to the beach. The staff is also accommodating and friendly. The hotel room furniture and fixture needs a little upgrading. But over all I will come and stay in hotel again.

The pool and jacuzzi area needed further attention. It was desperately in need of renovation.

Overall nice

The property is looking a bit rough. The exterior needs some maintenance. The interior was clean and maintained. Staff were very good

The Hotel is very nice, the property is beautiful; the room was comfortable and spacious. Sadly, it seems like it has not been well maintained. Some walls on the hall has scratches on, vendor machines does not work and they did not provide at least a bottle of water (you have to buy it everytime), one of the lamps in the room did not work, the water in the shower was extremely hot and couldn't adjust it, and the pool area specially the kids one, is extremely rusty. The washrooms in the kids pool area are disgusting, and the shower in the adults pool is broken; we wanted to order drinks to the pool area and the phone was also broken. The steam room is out of service which is upsetting. The staff is not very friendly except for a few people who really wants to deliver excellent service (the gentleman from Chile in the front desk, one of the bartenders at the restaurant were excellent) . When I did the check in , there were information missing, which made some things a little hard (eg. room charges or deposit) I consider all of these "little" details could be better to ensure the guests experience is complete. The hotel is amazing but could be way much better, however was a good and fun experience in general.

Room was clean. Very friendly staff. Excellent food.

Nice stay. Room felt clean but could use some cleanup in the pools. Tons of frogs and bugs out at night. Food is very good at the restaurant but service was lacking a bit and they said no to takeout at 10:30pm when it’s the only option around.

We didn’t like the bed frames! Were good for hitting your legs! Bathtub was too deep. But staff was very friendly! Enjoyed the outside patio!

Great place, pools are awesome and the trails nearby are great, the room was quite nice and spacious, clean property, but the showers are a mess to figure out, pretty sure theyre some form of broken, and there are kids running up and down the halls in the middle of the night. Wish the outdoor pool was a bit cleaner.

Room is clean, staff was very helpful both at reception and restaurant, facilities are nice including swimming pool, restaurant, small store.. The food in restaurant was nice, only the American coffees we ordered were too light like water, which is not good for a morning start.

It was absolutely stunning. We stayed for 2 days and there was just so many little things to do that kept us busy. Definitely will be coming back.

Staff was very helpful, lots to do in the area. The pool and hot tub were nice. Restaurant was very good with friendly staff.

We really enjoyed our stay. Our room was clean and a generous size. We appreciated the full size bottles of shampoo, conditioner, body wash, hand wash and body lotion, plus they smelled amazing. All of the staff were very friendly, answering our questions and taking time to ask about our day and stay so far. The fitness room had enough equipment to easily do a full body workout plus cardio with a nice view of the grounds. We would definitely come back!

great play to staff with great amenities, nice to have an adults only pool and restaurant on site!

N/a

Room was clean, bed was comfortable. We slept well. Food was very good. Staff was very friendly and helpful. Recommend if you need a night or 2 away.

I had a few interesting experiences in Seagulls restaurant. I hope your experience is better than mine.,

Adult pool area.

From the minute I got there till the minute I left, this resort was amazing. The spa was wonderful and the staff that work there are fabulous. You feel completely spoiled through your whole experience. All the staff I encounter truly tried to make your experience great. I definitely would go back