My experience at the accommodation has been terrible. They claim to have an email monitored 24 hours a day, yet I sent three emails and did not receive a single reply. The cleanliness was appalling: a shared bathroom that, in 17 days, was cleaned only once; one of the people using it was spitting blood and I had to clean it myself; the toilet seat was covered in intense yellow urine stains; the shower was full of hair – an absolute disgrace. At night, constant door slamming makes it difficult to sleep.