Hilton Surfers Paradise Hotel & Residences

ホテルそのものはとても良いが、ヒルトン前にあるクラブの騒音は深夜3時頃まで続く

The staff was fantastic. The house keeping not so good food fantastic. The last 2 nights was a lot of noise

It is located in middle of nightclub area so couldn’t sleep Friday and Saturday night because of noise. And Sunday was loud too just not for as long. Was disappointed as wanted a relaxing and refreshing break but left very exhausted and tired.

Good but not best.

Hilton hotel is very well positioned in Gold Coast. It is in the middle of the action. Staff are very friendly. The room was serviced everyday, however I found some leftover piece of food on the floor next to the bed head. I assume it was from the previous guests as I did not eat on the bed. I noticed it when I dropped my mobile on the floor next to the bed. On the positive side, on arrival, the reception gave me excellent room with ocean view. I will stay there again.

Great

This property was very clean and the staff were very friendly

The view from the room was beautiful and definitely a highlight of the stay. Staff were very friendly and I had a good welcoming experience. However, the furniture felt a bit outdated and could use an upgrade to match the five-star standard. The restaurant also didn’t quite meet my expectations for a hotel of this level—both in terms of variety and quality. Overall, it was a good stay, but there’s room for improvement.

Amazing views, amazing room, amazingservice

Clean, spacious

Loved our 3 bedroom apartment with ocean view. Location was great and plenty of food options around hotel.

Nicw

Awesome stay

Stayed one night enjoyed it

Very convenient

Perfect location compared to other hotels in Surfers paradise. Between the main market area, opposite to the beach so great accessibility for things to do. Lot of restaurants options avaialble around. Recommended hilton breakfast, large spread of buffet. Negative on Bathroom cleanliness.

We stayed in a 3 bedroom apartment on level 27. I have to say i was expecting a little more luxury especially being the hilton. Furniture very outdated, the room very bare with very little decoration. I didnt like how the 3 bedroom residences were cleaned every 3rd night. Again i feel this is poor service especially staying at the hilton. Beds were comfy and so were the pillows. I was shocked not to recieve any little complimentarys like you would get at other hotels in the bathrooms. View was great, and location was perfect. Another downside were the outdoor pools were not heated, only the small indoor pool and spa. But i really feel the pools should be heated so they can be enjoyed all year round. Another strange thing that occured, when i arrived to my room, every single cupboard and door was opened, im not sure why this was, but the room was obviously not checked. Even after being told about this i really expected maybe a complimentary bottle of wine or fruit platter, but there was nothing. Alot fell short unfortunately, and i did really expect more

Clean, staff friendly

Excellent

The area and staff were great. The room was clean ، the bed was comfortable and the sheet was very clean