Novotel Sydney International Airport Hotel

Excellent staff. Great food.

The room was not only spacious and impeccably clean, but the furnishings also exuded elegance. However, the bathroom felt constricted, with the shower positioned directly above the tub, which limited usability. The hotel complex itself was a visual delight, showcasing stunning architecture and tasteful design. Unfortunately, a significant drawback was the diner service, which starkly contrasted the hotel’s overall ambiance. The staff displayed impoliteness and a lack of professionalism, failing to provide basic courtesy. There were no explanations offered at the time of ordering, and when the main dish—an unremarkable serving of salmon—finally arrived, it left much to be desired. The sauce was excessively thick, and the dish lacked any garnish or artistic presentation. Such deficiencies should have been communicated during the ordering process, and diners should have been given options to enhance their meal.

Staff were lovely especially the gentleman from Sweden who helped me with my case .Room was very tired and needs updating.

Would stay onsite at the airport. Completely inconvenient.

Convenient to Airport

The hotel itself is fine, however being an airport hotel (it's even in the name!), I was surprised that it offers no shuttle service. They instead recommend a shuttle service that charges $12 per person to take you a total distance of 1.1 km. As a family of four, that's almost $50. When you factor in that additional cost, it's overpriced for what you receive and just not something I'd recommend.

Staff was very friendly and helpful, property was clean. Bathroom can be upgraded, but other than that a good place to stay if you are moving to/from the airport.

Short distance to the airport. Very clean and tidy rooms.

Great staff. Great location with plenty of walks along cooks river.

The Hotel was well kept and a short distance from the international terminal. The restaurant is a bit pricy. They have bar menu, but it ,too ,was on the high side of what you might expect. Taxi to the airport was AU$ 25

Short trip to airport.

Everything

Tres facile d'accès via l'aeroport à pied. Il suffit de monter au 1er etage du parking de l'aeroport puis de prendre les 2 ponts qui separent l'hotel de l'aitre rive (15 min). Globalement les services sont très bien. Seules deux petites choses m'ont un peu déçu : le personnel n'a pas du tout été aidant pour mon souci de carte bancaire alors que je n'arrivais pas à joindre la France. La baignoire fuyait dans toute la salle de bain quand je prenais une douche.

Everything went smoothly, shuttle, check in, room. Staff were friendly and professional, couldn’t ask for more.

For an airport hotel it could have had better sound proofing. We needed earplugs to sleep. Beds were good. Meals at the bar area were great. We gave the restaurant a miss as we were looking for something simple, and it was too haute cuisine and expensive.

convenient

A great place to stay that is close to the international airport.

Close to airport, plenty of transport available

Clean room, quiet, good location would stay again

Very nice property with good dining options. Room very comfortable and quiet. Staff friendly.