Ocean Royale

We booked a one bedroom apartment with ocean view for an 8 night stay. The view was amazing. The apartment although mostly clean needs an update. The bed base had a tear which was quite visible. The kitchen was good. Had everything we needed. The sofa was good. Some of the furniture could be updated. I realise this is an older building, the after hours check in (2pm Saturday) was not so easy. The instructions were provided but on check in with an after hours operator, the call dropped out 3 times, then they wanted credit card details over the intercom for a holding deposit. I found this quite against privacy laws as there were other people standing listening in. They also were having difficulty checking in. Maybe a better system needs to be implemented especially regarding the credit card details which could have been provided prior. But summing up the hotel is in a great location and an ocean view is definitely the one to book.

Great spot and good amenities

It was a pleasant stay for me and my partner !

The rooms were clean and tidy

Amazing location, great clean rooms. Just what we wanted

Rummet var väldigt slitet och av dålig standard men det värsta var den dåliga städningen. Vi påpekade det i receptionen, fick ett nytt rum men det var ingen större skillnad...flera andra gäster klagade på samma sak. Absolut inte värt pengarna.

DO NOT STAY HERE - it honestly fees like a scam . We paid premium price for a two bedroom ocean / beach view apartment and we were given a room staring into buildings on level 2 with no view of the ocean. We complained to the management staff and they said they couldn’t do anything about it , that’s how the room is classified. The room also had a terrible smell, the couch was filthy , stained and stunk. The ensuite bathroom shower was full of mould and could not be used. We raised all of these issues with reception immediately and they gave us glen 20 and said they had just deep cleaned all the apartments 1 week before and there was nothing they could do. If that was clean I would hate to see the apartments when they are dirty . Aircon in bedroom does not work. Windows can be barely opened as they are so old. The curtains are old and dusty and filthy and and smell. There is so much dust and dirt on the window sills inside and balconies. Avoid staying here at all costs unless you are happy to waste your money . We’ve stayed in much older apartments in Broadbeach that are far cleaner and superior to this . We had driven 8 hours from Sydney with two kids and had no choice but to stay as it was over New Year’s Eve and everything was booked out. We understand sometimes things happen but the Management at ocean Royale and Expedia's customer service did nothing to rectify. Save your money and go elsewhere.

I was on 10th floor, amazing view, clean room, indoor outdoor pools and what not.

ALL WAS GOOD THANKS

Ocean Royale is located very close to Broadbeach’s restaurants and bars and minutes from the beach. Our room had a wonderful sea view. The outside pool and barbecue area was clean and attractive. Disappointingly the room, although relatively clean, was in desperate need of refurbishment. For example there was an unfinished repair in the kitchen, multiple holes in the carpet, the heat pump installation was poorly finished and the ranch sliders were so old they were difficult to secure.

lovely view, great situation, bed was uncomfortable, stove top elements were in bad condition, to the point of dangerous. Weekly clean was changed bed and towels, vacumed but nothing was cleaned. Would be better if they left cleaning products so we could clean toilet and basins.

Close to the beach. Great pool. Walking distance to everything

great views from this apartment, however beds were very hard and uncomfortable.

Beautiful view. No iron and ironing board, no one to ask for one.

The view from our balcony is fantastic. Very close to the beach, restaurants and shopping center.

Position, clean, really just everything 👍

Loved everything about it but the highlight of this place is definitely the view!!! Got to see the sunrise from the bed every morning and that's a win! It's also a calm neighbourhood/hotel which is perfect for good sleep :)

Found the rooms to be dirty and dust on skirting boards in unit Lazy cleaners

A few issues that need attention. Shower rose needs cleaning, dryer full of lint (fire hazard), hot plate needs replacing (rusted and terrible condition), door to balcony near floor has plaster board damaged, ensuite door does not close. The redeeming factor is the view, but charging those rates I feel these issues should be addressed.

Location of apartment was not we are expecting.