The Club Hotel

After a long day of travel, we arrive to a very loud teenage party in a private room that was right across from reception, which also doubled as a bar and casino. This was not the scenario that I was anticipating, and it was very overstimulating after a long day of travel. There were screaming teenagers outside, fighting right outside our room to the point where I finally went in and spoke to management who was very helpful. However, it did continue throughout the night to the point where in the morning management actually had slipped an envelope under our door, offering us a full refund. This was extremely appreciated as it was a very rough night. I wouldn’t have demanded it, but I was so grateful that they offered, and it really shows that they wanted to make things right!

. Mattresses need upgrading as the were to soft and sunk in middle. Not great to sleep on . Need more lighting in the rooms above the beds. Otherwise clean and tidy.

Position

I wrote the below as an email to the property. Have them 3 days and had nil response. Hence, now a public review. I tried to find someone this morning to discuss following but hotel was closed. We were very disappointed in the standard of our room. 1. There is a stench of cigarette smoke throughout the room.most noticeably in the curtains but also in cushions and towels. We noted that there are no signs stating no smoking in rooms. 2. The windows do not close and lock. I would hate to be a solo female traveller in this situation. I would certainly feel unsafe. 3. The pillows need to be replaced. They can fold in half which indicates that the stuffing is pretty well non existent. 4. There is a smell of vomit on the brick wall above the old phone plug.This smell is more obvious when the door is shut. Overall a very unsatisfactory stay.

Dinner was good

very friendly and helpful staff

Helpful

The rooms were very clean. The beds were so comfortable. The staff were friendly and helpful. We spent 2 nights there and was a great location as we walked across the road and we were right at the pub which was perfect for dinner. Plenty of parking and the area was quiet for the nights. I highly recommend these guys. 10/10

It's a great place to stay.

The hotel was close to everything and the staff where lovely, meals where perfect

No remote hac to stand on chair to adjust temperature

Excellent value for money. This motel is surprisingly modern and well-presented, especially considering the price — easily one of the best value stays I’ve come across while travelling long distances. I used it twice so far as a quick overnight stop during a long drive, only for a few hours of sleep, and it was perfect for that purpose — convenient, comfortable. However, not quite on the Bruce Highway - you need to drive extra km but it is well worth the effort. I checked in after hours, and while the process itself was straightforward once sorted, the only downside was that the main phone line wasn’t being answered on numerous occasions when I tried to call ahead regarding late check-in and key pickup. That part could definitely be improved. Overall, great value and a very solid option for a stopover when travelling.

Room very good for the price. The only slight criticism I'd have was that the room was rather dark. A ceiling light would have helped immensely.

The room was cool and the beds were amazing, so comfortable.

Was adequate for what we needed

.

Cleaning can't be faulted. staff are all so friendly and it's in a prime location.

Welcoming staff on arrival, given milk and cereal for breakfast.

Checking in was easy even after hours. Lovely staff and rooms were super clean.

Great apartment stayed twice during our visit to Australia