The Sebel Bowral Heritage Park

Room was comfortable. Not having parking at the reception was odd. The number of stairs required to navigate was ridiculous. We were aware there was no lift and were prepared to walk up stairs to the second floor but after we got onto the second floor there was three more sets of stairs for what seemed for no reason. I suggest a ramp running through the garden to end of building with connections to the various levels would be a better solution than terracing the walkway with stairs.

Not the experience I was hoping for Be warned: if you’re not given a ground floor room, expect to haul your luggage up two full flights of stairs, plus a few extra sets of steps. There’s no lift, which made arrival a real hassle. Check-in was frustratingly slow as my Expedia booking didn’t appear in the hotel’s system, and once I finally got into the room, I realised no Wi-Fi code had been provided. Reception closes early, and to make things worse, I had no phone signal and the in-room phone didn’t work, so I was completely cut off. This was especially distressing as a cyclone was hitting back home in QLD, and I had no way to stay in touch overnight. Not ideal at all. The whole place felt more like a random apartment complex tucked inside a retirement village than a proper hotel. Very odd atmosphere overall. Wouldn’t recommend unless you’re prepared for the lack of basic connectivity and support.

Loved the sparkling and flat water taps in the communal areas. The studio apartment was lovely. Easy walk to town. Would stay again

Easy check in, friendliness of staff, property was clean and spacious in the studio room with all the amenities. Close to Bowral town center. Will stay again.

Tv not working, tap dripping all night, reception not friendly, as it’s a retirement village not friendly the patrons mage you feel Very unwelcome, wasted money will never stay again

We were arriving after the reception had closed however arranging the late check in was just an easy phone call. The staff were very helpful.

5-10 minute walk into Bowral, no need to use car. Also, 1hr walk to nearest winery in case you don't want to do a tour. For eats & drinks, definitely go next door to Berida Hotel, excellent restaurant and top whisky bar.

Rooms were lovely to stay in

The room was absolutely beautiful

My mother who was elderly had to do 4 flights of stairs and no lift.

The Sebel was more expensive than I normally pay. Therefore, I was very disappointed & shocked when I found dirty & unhygenic conditions. A pair of cooking scissors I used to cut my milk carton had most of the blade covered in old baked-on food which took ages to scrub off. Unfortunately I didn't see the baked on food until after I had used the scissors. 2days later I felt ill. The cutlery drawer had food crumbs, the forks were greasy, so I ate with a disposable fork I had. The carpet had several brown stains including one lge one that was half the size of a small plate. Cake or biscuit pieces were on the carpet. The glass doors had very visible smears. Important phone calls dropped out due to no reception. I couldn't turn the light dimmer off so had to sleep with lights on. Back door locks facing a main road were flimsy & I didn't feel secure, kept hearing strange noises, & didn't sleep much. I had difficulty using the key card - tried 4-5 times before it opened. On top of conditions that you would expect to find in a cheap motel, guests had to take out garbage. I am not usually a complainer, but this was worst hotel experience for a very very long time.

Great accommodation, great location. Good size for families.

Very quiet property clean modern apartment beautiful gardens well maintained only issue pool was some distance from our apartment 205 highly recommend.

Amazing unit to stay in. Spotless and well equiped. Reception staff were very friendly and allocated our room to the ground floor due to mobility issues.

Beautiful property, great kitchen and bathrooms, comfy bed, newly renovated. Pool was lovely. Gardens and property wonderfully cared for. Gym was the only let down. Needs some free weights and resistance machines need repair. Would stay again but bring your own weights for a workout.

Property was beautiful, very clean and good size. Would be great if pool available earlier and later as 9 -5 not really practical, as got there at after 5 and had to leave by 9. Adam was great 👍 would definitely stay again and recommend

The room was grubby and the Bathroom Tap leaked. We had an issue whereby the cleaner did not shut the Bathroom and Toilet windows before attempting to wash down the outside shutters over those windows. Everything got wet inside the bathroom and toilet area in front of those windows.

The property was excellent. Great location, comfortable bed. Clean and spacious apartment. Very helpful manager Adam. Even though it was near the road it was quiet and peaceful. Beautiful grounds.

The hotel is at the back of a housing estate of townhouses. I think it’s usually timeshare as the receptionist was surprised to see someone book who wasn’t part of ‘the club.’ The hotel is of poor design with lots of stairs & no lift. The apartments were of a high standard but didn’t contain any of the usual information you’d expect, ie where to find the complex’s pool, this btw closes at 5pm! You need special towels to use it, that weren’t in the room & there’s only a toilet cubicle to change in when you get there. Certainly not the 4.5stars The hotel around the corner to the right, was great to dine in.

Stairs were a problem with suitcases, especially for someone with impaired mobility. Should have forewarning about this.