Novotel Brussels Centre Midi Station

We loved the family room accommodation with the double bathroom, supplies for each and clean room. Everything was so modern and comfortable

The location of this hotel is terrible. Its convenient to the train station but that area feels very unsafe and dodgy. You should seriously reconsider having your hotel there or just closing it down. I really feel that having tourists there is just asking for trouble. Very disappointing and not what i would expect from a Novotel!!

It’s a great hotel, very clean and confortable. Breakfast is with limited choices but good quality food. The only small imperfection in my stay is that they forgot to clean the trash of bathroom from the previous customer. Another point I don’t appreciate is the huge tub. I wish to take a hot bath after a long day but the water couldn’t cover my legs even after 10 minutes water running. I didn’t feel like to waste too much water so gave up. The area where the hotel is located is very close to train station but not very clean.

It was clean, friendly and close to the main attractions. Was a pity that it was simple to transfer to the other Novotel Hotel as I unfortunately made a mistake.

Limpia y conveniente

This hotel was close to the station but quiet and so lovely. The staff were so on it even letting us leave our cases so that we could go and explore before we booked in. Having a drink on the outside terrace, in good weather is a must. Getting to any of the sights from this hotel was really easy with the metro train and bus station within a 5 minute walk.

Nice place conveniently close to Bryxelles Midi. Comfortable room, clean, friendly service and a fine breakfast. Highly tecommended

Easy access to eurostar

International connection is appalling. 1-1.5MB. Not enough for zoom calls. Aircon didn't seem to work - I used fresh air as the room was hotter than the sun when I arrived. Room otherwise fine and enough space. Friendly staff and easy check-in and out.

Friendly staff. Nice location. Poor acoustic insulation or a eccentric adjacent room occupant who kept complaining on day 3 and 4 of TV volume. What was annoying was front desk woke me up when i was fast asleep to complain . Very disappointed.

We were welcome by a lovely gentleman, I cannot remember his name it was similar t Gianni or Gianno...I think... We arrived too early to check in, but we were able to leave our bags till later. The room was spotless as were the toilets on the lowere ground floor. The rooms were quiet and we didnt hear any other sounds from outside. Breakfast was lovely, had wveruthinh you need, hot food, eggs, beans etc and cold meats and cheeses, with breads, cakes, croissants, fruits, cereals, spreads, tea, coffee. The squeeze your own orange juice was a nice touch which you don't often see, usually you get it "fresh" from a box, so we likef that. We could not fault the breakfast at all. Overall I was very pleased with the hotel, they took note of my birthday mention in the booking and gave a frinks voucher for the bar, which got me a very large beer. The only negative if I had to mention, would be the pillows werent very comfortable and caused a few movements in the night, but that being said, I would stay here again.... which I am in a few months when we visit again. We usually don't stay in the same hotel twice when returning to a place as we like to explore, but as we are coming back with our children and were pleased with what we had, we trust it.

Housekeeping and overall service was absolute shambles! We found a sandwich in our room cupboard upon check in!!! That is by far the most ridiculous experience we have had at a hotel. Although they quickly changed our room, the next one was no better. Wet carpet, stained table, pastry crumbs on the chair in room, dirty shower area with hair stuck to the taps and shower screen and tissues not replenished which clearly showed bare minimum was done while “cleaning” the bathroom and the room. The reception staff did nothing more than apologising and offering us a free drink in return for yet another unclean room. Shocked by this quality of hospitality and cleanliness at a Novotel property.

Great hotel location for Midi station and only 20min walk to Grand Place. Room was clean and exactly what we wanted for our stay. Loved the refillable water bottle station in the lobby. Thanks to the kind staff members who made me a cup of tea when I was feeling unwell at 3am!

Novotel always provides cleanliness, comfort at reasonable prices. This hotel also satisfies my expectations.

Very clean hotel with friendly and helpful staff. It’s right across Midi station which makes access to all public transport very convenient. The down side is that area looks little shady at nights due to lot of homeless people who have camped at midi station. If you use taxi or uber at night then no problem.

Great

The hotel is very good, the problem is that the surroundings are not very touristy.

J'étais au 2ème étage sur rue, du bruit en journée mais c'est très calme la nuit. Le matelas n'était pas assez dur pour moi. Le personnel est très gentil et très disponible. Le petit-déjeuner est très qualitatif, vaste choix de sucré et de salé.

Hotel situated near to Midi Station. The room is small bed are small and matrac soft. Door to terrace are broken. Missing shelves in room where to put your things. Bathroom are ok, big and creams are excellent. Towels are old. Breakfast are poor, no salads, no breads of choices.

Beaucoup aimé.