Best Western Plus Soaho Douala Airport

Great place to stay while on vacation in Cameroon.

Great!

The staff is welcoming and friendly. The place is clean, the buffet is nice 😋 the breakfast is delicious and varied. There was just some construction work at the gym, they had to update this detail. This was the only negative point for people who trained every day.

Quiet, peaceful, super clean, adhere to very high U.S standards.

They did not reply to my email asking for shuttle from airport and did not answer the phone. I had to get there by taxi. The tv did not work. There was plaster from damp walls on the floor of my room.

I stayed here with my mom and sister visiting from the states! We felt so safe and comfortable here. The security keeps a good eye on the place so you feel very secure and the whole staff is amazing! After a long day of travel the kitchen staff made us food at 1:00am despite them being closed and we really appreciated them for going out of their way as they did not have to. 10/10 recommend staying here if you visit very close to the airport weather you just got off the plane and need a place to stay or have an early flight to catch in the morning! This place was so lovely, clean and well taken care of! Thank you to all the staff!

This hotel is close to the airport and the staff was super nice.

Nice effort at modernity in a tough environment

Very good but the Price of food is expansive.

Good for a stay over in Douala, close to airport. Pleasant outdoor swimming pool for hot days.

Very safe and modern hotel close to the airport and reasonably close to the city. Nice staff. Breakfast ok.

Téléviseur non fonctionnel; pas de Wifi comme prévu; grosse fuite d'eau dans la salle de bain

Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.

Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.

While this hotel may need some improvements, it is maybe the best in Douala.

Very good

La professionalità dello staff

Service au client excellent

The phone line 237 2 33 50 65 00 does not answer from abroad! Please fix it!

Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access. We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.