Capsule residence

Very supportive staff, had a bad experience when a dude was on a call in the early morning. The staff came in and resolved this efficiently.

Clean environment

Due to construction it's difficult to reach the location. Problem with parking near the site I had a reservation, but never stayed. It was too difficult for me to park my car and access the site. ..

All great 👍

Wonderful and very beautiful

Its was amazing

I booked for two people and when I arrived at midnight, the front office told me that they only have one capsule for one person and if I want extra room I have to pay extra 90$. They also said that they will reimburse me for the night I didn't stay in and for the mistake but then they refused the reimbursement through expedia. Scammers

The location was great, safe, easy access to most things you'd want to get to including the train, and the bus from the airport stops a block away. The staff were friendly and tried to help with any issues I had. The facilities are nice, with amenities like a quiet room in the chill area and lockable food storage nooks. Some quirks - the doors to the small shower rooms open inwards making closing them potentially a challenge for you, (the shower itself is great). My locker was finicky any time I wanted to open or shut it, and the washers were busted while I was there, so I get the sense maintenance is a work in progress. Cleanliness varied a lot, as you'd expect in a hostel. The magnetic doors to the capsule do not lock, and the magnet to mine didn't keep the door closed, so I had to wedge my bag against it. You can sleep with your stuff, but put it in the lockers when you go out. The capsule lets most sound in, but everyone on my floor was respectful. The kitchen on the 2nd floor is busy in the morning, I'd suggest the third floor if you want quiet. The beds were a pretty bad issue for me: the mattress is really just a 5 inch thick matt on the wood, and you will feel that. The light from the ac control panel is bright, you'll want to find a way to cover it up, and the ac itself helps but is weak. In summary, if you can sleep on anything, (or like extra firm beds) I'd really go for it for unbeatable price and great location. If not, maybe spring for an actual bed.

Great location. Staff was very helpful. In my review it lost some points for cleanliness and maintenance.

Appreciated the friendly bilingual staff, ease of access to downtown and museum district, plentiful restaurants nearby, and good value for an inexpensive stay. Less keen on that the capsules overheated quickly (sweated all night, which combined with no beverages allowed —> dehydrated in the mornings), and only 3 bathrooms + 3 showers for 50+ capsules on first floor.

Staff was very nice and helpful-especially with being bilingual! Pods themselves and storage area was kept well. If you are a light sleeper you can hear everything little thing, from your pod neighbor opening their doors, to lockers opening, main door opening and shutting, as well as noise from other above and below you. Bathrooms were tried to be maintained but multiple toilets clogged and tended to be dirty on toilets and water always on floor. There was a deep clean of bathrooms over night but unsure of the cleaning process during the day when dirty. Safe location- I had no problems as a female solo traveler.

It is actually good , amazing for the price but when we stay we have some issues with the booking .

Central, clean and fun

Price can vary a lot. I hit Montreal on the last day of Formula 1 so it was very expensive. However with the price you pay for, the cleanliness could be improved. There was dust and bits along the edge of the mattress. Mattress was fairly thin. Staffs were helpful and you can tell the cleaning staffs were really trying to keep up the cleanliness of the sharing space. It was just too many people. Showers were too small. Some of things like bathroom door were broken over the time I stayed there (5 days) was never fixed. Lockers could be bigger. The key problem here is the capsule door. Although it looks like you need a key card to open it, actually all you need is a push, it would just open without the card. This leads to low security.

Overall very good. Will definitely stay again. Only complaint I would have is bathrooms on my floor were dirty during my entire stay. And you can tell they were dirty for a while. Nonetheless, I will still recommend this to anyone.

It every bad experience

Expedia ne respecte le client parce-que j'ai fait une réservation pour un lit de deux personnes mais quand j'arrive dans la résidence capsule mais il m'a dit il n'y a pas de lit pour deux personnes.

Les photos, la description et surtout la note de cet établissement sont extrêmement trompeuses. Je voyage beaucoup et je ne laisse que très rarement des avis négatifs, mais cette expérience a été sincèrement l’une des plus dégoûtantes que j’aie vécues. Dès mon arrivée, j’ai constaté que le niveau de propreté était catastrophique. Les toilettes étaient dans un état répugnant, avec des cheveux et des poils partout sur le sol. Les planchers étaient sales, les espaces communs mal entretenus et l’ensemble du lieu donnait une impression générale de négligence. On est très loin du niveau de propreté minimal auquel on peut s’attendre lorsqu’on paie pour un hébergement. La capsule dans laquelle j’ai dormi n’était pas mieux. Il y avait de la saleté autour du lit et, à ma grande stupéfaction, j’y ai découvert un préservatif usagé. C’est absolument inadmissible. Trouver ce genre de déchet dans un espace censé avoir été nettoyé entre deux clients est non seulement dégoûtant, mais soulève aussi de sérieuses inquiétudes quant aux standards d’hygiène de l’établissement. À cela s’ajoute une isolation pratiquement inexistante. On entend absolument tout : les conversations, les déplacements, les portes, les allées et venues des autres occupants. Il est presque impossible de se reposer correctement. Ce qui me choque le plus, c’est l’écart énorme entre les avis, la note affichée et la réalité. Je ne comprends honnêtement pas comment cet établissement peut obtenir une telle évaluation.

Es acogedor, confortable y centrado con varios lugares cercanos para comer y conocer

Il y a un gros manque de propreté . Le concept est intéressant .